Yale University · 9 hours ago
Access Control & ID Systems Manager
New Haven, CT
Full-time
Onsite
Mid, Senior Level
$68K/yr - $120K/yr
5+ years expYale University is committed to contributing to a better tomorrow and is seeking an Access Control & ID Systems Manager to support the mission of the Department of Public Safety. This role involves overseeing campus access control and identification systems, ensuring secure operations, policy development, and team leadership.
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Responsibilities
Manage a team responsible for the day-to-day activities of the University’s Access Control and ID Center groups. Monitor progress of assignments and projects of varying complexity to ensure milestones are met and communicated to all relevant stakeholders
Inspire and maintain a high performing team by communicating and creating transparency within the department
Recommend new and updated policies and procedures based on requirements, efficiencies and/or trends in support of unit are accurate, have been read and understood by all team members and up-to-date within PowerDMS
Assists in long-range planning for work unit such as identifying ways to improve services offerings or operational procedures
Fiscal responsibilities including participating in unit budget planning
Research, evaluate, and recommend new technology products and services to increase effectiveness and efficiencies
Understand and oversee each Public Safety system including but not limited to: AMAG Symmetry Access Control, Milestone Video Management, MASterMind Monitoring, DMP Alarms, PowerDMS, JIRA, WhatsUp Gold Network Monitoring, Vingtor-Stentofon Intercoms
Manage and oversee all administrative services and operations of the campus card system as well as all related systems, programs, and downstream consumers of ID Card data. These systems and services include but are not limited to the card provisioning & production, photo upload, and access control systems
Maintain equipment and supplies for unit
Build solid relationships and collaborate with University personnel, departments and schools to ensure highest customer satisfaction
Perform other duties as assigned
Qualification
Required
Strong troubleshooting skills related to technical systems, access platforms, and reporting tools. Ability to identify, investigate, and triage data and system issues, and implement effective solutions
Knowledge of computer, network, and physical security systems, applications, procedures, and techniques
Familiarity with system and service automation using web services, webhooks, and database triggers
Experience with application monitoring, logging, and system performance analysis
Understanding of physical and virtual server environments
Minimum requirement of Bachelor's Degree in a related field and five years of related experience or an equivalent combination of education and experience
Preferred
Experience with Milestone Video Management Systems
Experience with AMAG Symmetry Access Control Systems
Prior experience in a higher education or similarly complex institutional environment
Demonstrated experience leading technical teams and managing vendor relationships
Working knowledge of database technologies and relational data structures
Company
Yale University
Yale University is a research and education institution that prioritizes its students.
10001+ employees
H1B Sponsorship
Yale University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (355)
2024 (449)
2023 (214)
2022 (208)
2021 (190)
2020 (155)
Funding
Current Stage
Late StageTotal Funding
$42.86MKey Investors
Bezos Earth FundAlfred P. Sloan FoundationHyundai Hope On Wheels
2025-10-23Grant
2025-05-21Grant· $0.05M
2023-01-01Grant· $1.27M
Leadership Team
Geoffrey Chatas
Senior Vice President for Operations
Jack Callahan
Senior Vice President for Operations
Recent News
Government Technology US
2026-01-22
2025-12-10
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