Eos · 4 days ago
AV Venue Technician
Fremont, CA, US
Full-time
Onsite
Entry Level
$72K/yr - $78K/yr
2+ years expEOS IT Solutions is a global technology and logistics company that provides collaboration and IT support services. The AV Venue Technician will support the Venue & Specialty Escalation Team by maintaining and troubleshooting audio-visual equipment in managed venue spaces and assisting in event operations.
Industrial EngineeringInnovation ManagementProfessional NetworkingTechnical Support
Responsibilities
Perform daily maintenance of hardware & software for the internal platform
Kick off meetings & events (Experience Center & Event Space) with AV/IT Support
Execute monthly preventative maintenance on all hardware
Utilize remote access tools on Mac, Linux & Windows systems to control the internal platform
Communicate effectively with clients to identify needs & evaluate solutions
Provide onsite support for visitors and executive level events as needed
Support event operation technicians with all issues relating to event spaces prior to events
Troubleshoot routing, writing & cabling issues
Complete venue space pre-show equipment sweeps prior to events
Organize, document & maintain warehouse inventory which includes spare equipment
Track RMA of serviced equipment
Document, track record/status of outgoing & returning service equipment and provide status updates to the team
Maintain periodic system updates and upgrades of equipment
Act as stand in support for large & special events
Work with an internal ticketing system to document all issues
Operate cross functionally within the team to support audio, video conferencing & projection
Create and/or maintain any needed team documentation
Track issues to isolate trends, coordinate with engineering team & 3rd party vendors to resolve issues
Trains operations team for usage of systems and applications
Qualification
Required
2 years working knowledge of audio-visual equipment including lighting, sound, video recording and data projection along with experience with the technical challenges and problem-solving needs in an event production environment
Knowledge of technical event support system architectures and troubleshooting
Must be responsive, efficient, have excellent customer interaction, and exhibit a high level of professionalism
Ability to motivate and focus cross functional teams to reach challenging goals
Good organization and time management skills with proven ability to manage multiple priorities at one time
Be eligible, willing and able to work and travel when required
Good written and verbal communication skills
Be a motivated team player
Preferred
Experience working in the events side of the AV field
Company
Eos
Eos is focused on providing seed funding to ventures based upon strong and innovative science, technology and engineering.
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$29.27MKey Investors
British Business Investments
2023-12-15Series Unknown· $16.51M
2023-06-20Private Equity· $12.77M
Leadership Team
Kevin Grainger
Founder and Chairman
Recent News
Yahoo Finance
2026-01-14
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