NEOGOV · 14 hours ago
Services Program Manager 14 - Washtenaw County
Ypsilanti, MI
Full-time
Hybrid
Mid, Senior Level
$64K/yr - $97K/yr
3+ years expNEOGOV is seeking a Services Program Manager to oversee the management of professional Children's Services staff within the Michigan Department of Health and Human Services. The role involves ensuring compliance with agency policies and federal laws while providing training and implementing new programs for child welfare services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide direct management of professional Children's Service's staff who investigate allegations of abuse and/or neglect of children and who provide supervision of children foster care placement
Assign all new CPS and Foster Care cases and review cases to ensure compliance with agency policies, procedures, children's placement agency rules and federal laws
Monitor compliance with time and attendance expectations and follow progressive discipline guidelines when indicated
Provide children's service training to staff and implement new CPS and Foster Care Programs and Policies
Qualification
Required
Possession of a bachelor's or master's degree with a major in one of the following human services areas: social work, sociology, psychology, forensic psychology, interdisciplinary studies in social science, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, or in a human services-related counseling major
Possession of a bachelor's degree in any major with at least 30 semester (45 term) credits in one or a combination of the following human services areas: social work, sociology, psychology, forensic psychology, interdisciplinary studies in social science, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, or in a human services-related counseling major
Three years of professional experience equivalent to a Services Specialist or Family Independence Specialist, including one year equivalent to a Services Specialist P11 or Family Independence Specialist P11
Two years of experience equivalent to a Family Independence Manager 12
One year of experience equivalent to a Services Program Manager 13, General Services Program Manager 13 or Family Independence Manager 13
At least three years of child welfare experience equivalent to a Services Specialist
An applicant hired or promoted to a Services Program Manager position that involves the management of protective services, foster care services or adoption services must successfully complete a supervisory training program of at least 40 class hours; and, pass a competency-based performance evaluation of that training within three months after assuming the Services Program Manager position
Benefits
Health, mental health, dental, vision, and life insurance coverage for the whole family.
No-cost life insurance at double your annual salary, paying up to $200,000.
No-cost vision insurance.
Disability coverage providing extended benefits and partial pay.
Supplemental pay and insurance during some military leaves.
15 to 35 paid personal days per year.
13 paid sick days per year.
12 weeks of paid parental leave after a birth or adoption.
Up to 14 paid holidays per year including New Year’s and Christmas Eve, Memorial and Labor Day, Thanksgiving, Veterans Day, and Juneteenth.
Up to 1 paid day of school and community leave annually.
401(k) and 457 enrollments offered to new hires with multiple investment options.
4% automatic contribution by the state for 401(k) plans.
Up to a 5% match for additional 401(k) account contributions.
State contributions fully vest after 4 years.
Funds may be rolled in from previous retirement accounts.
Alternate/Remote-Work Schedules for some positions.
Bonus and Longevity Pay Programs.
Tax-Advantaged Parking and Health Savings Accounts.
Public Service Loan Forgiveness Program Eligible Employer.
Tuition Reimbursement Program.
Professional Development.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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