Semper Valens Solutions · 1 week ago
Computer User Support Specialist
San Antonio, TX, US
Full-time
Onsite
Entry, Mid LevelSemper Valens Solutions is a Service-Disabled Veteran Owned Small Business providing support to the DOD and VA community. They are seeking a Computer User Support Specialist to provide Tier I–II end-user support for Air Force personnel and mission systems, ensuring compliance with security requirements and managing service requests.
Business IntelligenceConsultingInformation ServicesSoftwareSoftware Engineering
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide customer support using approved Air Force ticketing systems
Support accounts, email, office applications, and hardware issues
Document, track, and resolve incidents and service requests
Build and deploy workstations using approved configurations
Support classified and unclassified mission systems
Provide remote desktop support and on-site troubleshooting
Process moves, adds, and changes
Support multimedia, VTC, and conference room systems
Provide user training and assist with mass deployments
Ensure systems remain compliant with patching and security requirements
Qualification
Required
U.S. Citizenship required
Active TS/SCI eligibility required
Proficiency in Microsoft Active Directory
Microsoft Server 2008, or higher
Proficiency in VMWare 5.1 or higher and VSphere Administration
DoD 8570 / 8140 compliant
IAT Level II (current and verifiable)
Preferred
Security+ CE preferred
Company
Semper Valens Solutions
Semper Valens Solutions provides system engineering, enterprise architecture, lifecycle support and integration methods services.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Balmos
President & CEO
Nicholas Brown, PMP
Chief Operating Officer
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