Fort Valley State University · 1 week ago
Technology Support Technician II
Fort Valley, GA, US
Full-time
Onsite
Mid Level
3+ years expFort Valley State University, a state and land-grant institution in Georgia, is seeking a Technology Support Technician II. This role provides escalated technical support, maintenance, installation, and troubleshooting of computer hardware and software for the entire university.
AlumniEducationHigher Education
Responsibilities
Maintains and troubleshoots issues with printers and copiers
Maintains, troubleshoots, installs, and repairs computers and peripheral equipment
Maintains, troubleshoots, and installs software
Provides support to users and responds to a variety of requests including hardware and software usage, password resets, and system access
Creates documentation to aid in user support
Educates end users on various technologies and applications
Prepares a variety of regular and ad hoc reports
Enforces computer usage policy
Researches and recommends hardware and software for acquisition
Sets up computer and related technology for classes, conferences, and meetings
Performs related duties as assigned
Qualification
Required
High School diploma
Three years of related experience required
Customer Service attitude and experience
Networking experience
Hardware support and troubleshooting
Preferred
Associate degree
Certifications such as A+, Net+
Formalized Helpdesk Training
Company
Fort Valley State University
Fort Valley State University is a school in Fort Valley.
501-1000 employees
H1B Sponsorship
Fort Valley State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (5)
2022 (4)
2021 (1)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$3MKey Investors
National Telecommunications and Information Administration
2023-02-27Grant· $3M
Leadership Team
Akwai Agoons, MAcc, CPA
Controller/Chief Accounting Officer
Gena Wilson
Chief Human Resources Officer
Recent News
Talk Business & Politics
2025-11-03
Government Technology US
2025-08-13
POCIT. Telling the stories and thoughts of people of color in tech.
2024-11-29
Company data provided by crunchbase