Warehouse Support Technician jobs in United States
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Insight Global · 2 days ago

Warehouse Support Technician

positionSouth Brunswick, NJ
timeContract
remoteOnsite
seniorityEntry Level
money$25/hr - $35/hr
date1+ years exp

Insight Global is seeking a Warehouse Support Technician to provide on-site IT support for the Distribution Center and remote support for users. The role focuses on supporting warehouse operations and ensuring timely incident resolution while maintaining high-quality customer service.

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H1B Sponsor Likelynote
Hiring Manager
Riley Miller
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Responsibilities

Provide on-site IT support for the Distribution Center and remote support for users
Monitor the IT ticketing system, log new requests, assign tickets when necessary, provide timely updates to end-users, and close tickets once issues are resolved
Set up new equipment such as Windows PCs, Mobile Phones and tablets for new hires, including installing required software, configuring user accounts, and ensuring devices are ready for day-one use
Assist with the retrieval and return process of user equipment when employees transition roles or exit the organization, ensuring all hardware is properly accounted for and prepared for redeployment

Qualification

IT support experienceHardware supportITSM/ticketing toolsCompTIA A+ certificationNetwork+ certificationITIL certificationCustomer service skillsA/V support experienceWarehouse experienceCommunication skillsProblem-solving skills

Required

1–3+ years of IT support, help desk, or field support experience
Experience supporting hardware, software, and basic networking
Strong customer service, communication, and problem-solving skills
Ability to work independently in a fast-paced warehouse environment
Flexibility to support distribution center hours, including peak seasons, weekends, and overtime as needed
Comfortable working in a warehouse environment, including occasional use of scissor lifts and working at heights
Ability to lift up to 50 lbs and troubleshoot physical hardware
Reliable transportation required

Preferred

Associate's or Bachelor's degree in IT or related field preferred
Warehouse or distribution center experience preferred
Experience with ITSM/ticketing tools (ServiceNow preferred)
CompTIA A+, Network+, ITIL, or similar certifications a plus
Happy to work alone and in an environment that requires self-sufficiency
Comfortable with heights and ladders

Company

Insight Global

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Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
dateFounded in 2001
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
https://insightglobal.com/

H1B Sponsorship

Insight Global has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2010-07-01Acquired

Leadership Team

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Jared Streppa
President Of Company’s Technology Division
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Recent News

Maryland Daily Record
Staffing services firm signs lease with Baltimore Peninsula
2025-09-26
citybiz
Baltimore Peninsula Signs 15,600-Square-Foot Lease With Insight Global
2025-09-25
PR Newswire
Insight Global Releases 2025 Employee Sentiment Report Highlighting Urgent Need for Better Onboarding and Workplace Culture
2025-09-23
Company data provided by crunchbase