Red Bull · 1 hour ago
Specialist, Benefits & Leaves
Santa Monica, CA
Full-time
Onsite
Entry Level
$68K/yr - $102K/yr
1+ years expRed Bull is seeking a Specialist, Benefits & Leaves, responsible for administering and supporting employee benefits and leave programs. This role focuses on providing high-quality employee experiences by managing benefits administration and leave of absence processes while collaborating with various teams.
Food and BeverageWholesale
Responsibilities
Support Benefits Administration
Ensure that routine benefits and 401(k) administration tasks, including invoice coding and billing, are consistently completed on time
Conduct regular audits of benefit enrollments across all vendors
Process Qualified Medical Support Notices (QMNS) and administer COBRA in a timely manner
Review and approve benefit life event changes and provide support during open enrollment
Assist with responding to benefits- and leave-related questions and issues within the Zendesk customer service platform
Support the implementation of system changes (e.g., testing updates, configuring new features), identify recurring issues, and collaborate with the Talent Systems team to resolve them
Support leave of absence (LOA) management, including LOA, Americans with Disabilities Act (ADA), and workers’ compensation tracking and updates, as well as light duty agreements
Perform regular payroll and LOA payment audits
Manage related Zendesk ticket assignment and categorization
Oversee coordination between leave administration and benefits, including direct pay and COBRA administration
Assist the ADA Specialist and Talent Business Partners with LOA return-to-work processes
Provide clear, consistent, and empathetic support to employees as they navigate benefits and leave processes
Collaborate cross-functionally with Payroll, Finance, Talent Systems, and other teams to ensure alignment and effective program delivery
Identify opportunities to improve the efficiency and effectiveness of benefits and leave processes
Recommend enhancements to tools, templates, and workflows
Maintain accurate records and documentation related to benefits and leave processes
Assist with a variety of tasks and projects, which may include research, preparing presentations, and conducting audits
Qualification
Required
A minimum of a high school diploma or equivalent (GED) is required; a bachelor's degree or equivalent work experience is strongly preferred
1+ years of experience providing high-quality customer service to ensure a premium experience for employees, preferably in the benefits field
Strong communication skills in various settings, with the ability to adapt to different audiences and provide timely, helpful information across the organization
Strong organizational skills and close attention to detail while managing multiple tasks simultaneously
Must be a proactive problem-solver and team player who is detail-oriented and flexible; a self-starter who requires minimal supervision and can respond to requests from multiple sources
Ability to handle sensitive and confidential matters appropriately
Proficiency in the Microsoft Office Suite (Excel, Word, PowerPoint)
A collaborative mindset and the ability to work effectively as part of a team
Benefits
Comprehensive Medical, Dental and Vision Plans
401k Match
Family Leave
PTO & Paid Holiday Schedule
Pet, Legal, and Life Insurance
Tuition Reimbursement
Company
Red Bull
Red Bull is a beverage company that offers energy drinks.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jennifer Tetrick
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