Service Technician - Digital Print Solutions jobs in United States
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TPM · 9 hours ago

Service Technician - Digital Print Solutions

TPM is a trusted technology partner to customers across various industries for over 50 years. The Service Technician role is critical in delivering a positive customer experience by diagnosing, repairing, and maintaining multi-functional devices while ensuring excellent customer service and compliance with safety standards.

3D TechnologyBusiness DevelopmentService IndustrySoftwareTechnical Support

Responsibilities

Diagnose, repair, and maintain multi-functional devices
Verify equipment functionality by completing test operations and adjustments
Provide excellent customer service and communication
Document service actions accurately
Comply with safety and regulatory standards
Take ownership of service requests and resolutions
Collaborate with teammates and participate in training

Qualification

A+ certificationOEM certificationNetwork infrastructure knowledgeIT knowledgeCustomer service skillsComputer skillsValid driver’s licenseCommunication skillsOrganizational skills

Required

High School Diploma or equivalent and A+ certification or equivalent
Excellent customer service, communication, and organizational skills
Experience with communicating with customers both written and verbally
Ability to lift 50 pounds and perform activities such as walking, kneeling, standing, and stooping
IT knowledge and above average computer skills
Outstanding verbal and written communication skills
Valid driver's license and clean driving record

Preferred

Higher consideration given to candidates with OEM certification
Knowledge of fundamental network infrastructure preferred

Company

TPM

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TPM is a technology company.

Funding

Current Stage
Growth Stage

Leadership Team

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Aaron Russo
Vice President of Sales
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Company data provided by crunchbase