Implementation Specialist jobs in United States
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Affirm · 19 hours ago

Implementation Specialist

Affirm is reinventing credit to make it more honest and friendly, and they are seeking an Implementation Specialist to support the implementation of their solution with retail partners. The role involves providing technical support, resolving integration issues, and collaborating with internal teams to enhance product performance.

Financial ServicesFinTechLendingPayments
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Comp. & Benefits
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Responsibilities

Provide exemplary support to merchant partners on topics including: marketing best practices, accounting workflows, implementation guidance / troubleshooting
Resolve technical integration issues related to partners’ e-commerce front-end platforms and back-end order management systems
Identify and implement new operational processes to drive efficiency
Develop detailed technical documentation
Engage with internal stakeholders to define cross-functional workflows
Provide product feedback from clients to the Product and Engineering teams to improve overall product performance and feature set

Qualification

Technical skillsProject managementCommunication skillsHTMLJavaScriptAPI knowledgeE-commerce experienceSaaS experienceDetail-oriented

Required

Bachelor's degree or equivalent experience
1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s)
Past success in a job, internship, or volunteer role that required written communication with stakeholders, customers, or partners
Exceptional project management, communication, and technical skills to manage client engagements and internal resources
Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail

Preferred

Previous experience in the payments or e-commerce space
Knowledge of HTML, Javascript and/or API's

Benefits

Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

Company

Affirm is a financial technology services company that offers installment loans to consumers at the point of sale.

Funding

Current Stage
Public Company
Total Funding
$7.57B
Key Investors
New York Life InsuranceSixth StreetPGIM Fixed Income
2025-10-31Post Ipo Debt· $750M
2024-12-17Post Ipo Debt· $800M
2024-12-13Post Ipo Debt· $4B

Leadership Team

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Max Levchin
Founder & CEO
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Robert O'Hare
Chief Financial Officer
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Company data provided by crunchbase