Endeavors · 23 hours ago
DCM Resource Coordinator
Tallahassee, FL
Full-time
Onsite
Mid Level
4+ years expEndeavors is dedicated to supporting disaster survivors through their Disaster Case Management (DCM) program. The Resource Coordinator plays a critical role in identifying and maintaining community resources, conducting outreach, and ensuring that Case Managers have the necessary information to assist clients effectively.
CommunitiesFamilySocial
Responsibilities
Conduct proactive outreach to identify local resources, agencies, and service providers that can assist disaster survivors
Build and maintain strong relationships with community partners, local officials, VOAD/COAD members, and faith-based organizations
Participate in community meetings, events, and coalitions to represent the DCM program
Maintain and update a comprehensive, accurate database of community resources
Communicate daily with supervisor and Data Entry Specialist to ensure resource database integrity
Track service gaps and identify potential new partnerships to address unmet needs
Provide Case Managers with current resource information to support client IRPs (Individualized Recovery Plans)
Facilitate warm hand-offs between clients and resource providers to ensure service connection
Educate clients, when appropriate, about available resources and the disaster recovery process
Uphold DCM standards of professionalism in all interactions, ensuring cultural sensitivity, respect, and integrity
Strictly adhere to FEMA and organizational guidelines by not promising services or resources outside the program’s scope or availability
Ensure all activities align with ethical codes and confidentiality requirements
Submit timely reports on outreach activities, new resource development, and gaps identified
Provide updates to supervisors and Case Management leadership to support program evaluation
Perform other duties as assigned to support the success of the Disaster Case Management program
Qualification
Required
High School Diploma or GED with 4+ years of related experience may be substituted
Valid Driver's License with clear record
Must pass criminal background checks
Must be available for travel, nights, weekends, and holidays as required
Must maintain regular and acceptable attendance as determined by the employer
Preferred
Bachelor's degree in behavioral sciences, human services, or social services fields preferred
Experience in outreach, community engagement, or disaster response preferred
Knowledge of community resources, FEMA/state disaster programs, and multi-disciplinary service coordination strongly preferred
Bilingual (English/Spanish) preferred
Company
Endeavors
Endeavors is a Christian community service organization that provides social welfare services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Danniel Hernandez, M.A., PHR, SHRM-CP
Chief Administrative Officer
Erica Contreras, MBA, RBLP-T
Chief Learning Officer
Recent News
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