Dine Brands Global · 3 hours ago
Franchise Business Consultant (Dual Brands)
Dine Brands Global, Inc. is a leading restaurant company that franchises popular brands such as Applebee's and IHOP. The Franchise Business Consultant will act as the primary link between these brands and the franchise community, focusing on building partnerships, providing operational guidance, and ensuring brand standards compliance.
ConsumerFood and BeverageFranchiseMarketingRestaurants
Responsibilities
Champion the Applebee’s & IHOP brand purpose, strategy, and culture while advocating for the guest experience
Coach managers and operations leadership in solving guest relations matters and concerns
Provide training and resources to managers to ensure complete guest satisfaction
Ensure operations leadership adheres to Applebee’s and IHOP brand standards, systems, policies and procedures
Utilize metrics to analyze issues/opportunities and provide recommendations/tactics on how to improve any deficient areas of the business
Ensure compliance with all Standard Operating Procedures, Operations Assessment Reports, Food Safety Evaluations and develop corrective action plans, milestones, and timetables where appropriate
Provide coaching to managers on inventory control, local store marketing, on premise and off premise order production and delivery in support of sales growth and the strategic plan
Remain actively involved with any restaurant or franchise group that routinely delivers a customer experience inconsistent with the Applebee’s and IHOP vision and brand standards, supporting the definition and execution of a work plan to improve and ensure brand standards compliance
Gain knowledge and proficiency in Applebee’s and IHOP operational tools, standards, and systems
Actively share/assist in adopting best practices
Schedule built following Rules of Engagement travel expected (flights and auto) based upon geographic responsibilities to be assigned by Director, Operations
Manage individual T&E budget
Qualification
Required
Minimum of 5+ years in a field operations role within the food service industry or comparable multi-unit retail industry
Strong operational experience & proven performance in driving restaurant operational standards and compliance
Strong coaching and influencing skills and building relationships
Strong analytical skills and attention to detail
Strong organizational skills
Excellent written and oral communication skills
Proficiency in Microsoft Office suite, including Excel, Outlook, Word, PowerPoint, and Teams
Ability to attend initial training onsite (first six weeks)
May require up to 80% travel
Company
Dine Brands Global
Dine Brands Global is a food and beverage company that owns and operates restaurants under two brands.
Funding
Current Stage
Public CompanyTotal Funding
$1.1B2025-06-05Post Ipo Debt· $600M
2023-04-17Post Ipo Debt· $500M
1991-07-26IPO
Recent News
Food Business News
2025-12-17
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