Customer Service Management jobs in United States
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Traveling with Michaila · 9 hours ago

Customer Service Management

Traveling with Michaila is seeking a Customer Service Management professional to oversee client interactions and ensure service standards are met. This fully remote role requires someone organized and people-focused, capable of managing multiple client needs while working independently.

Leisure Travel & Tourism
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Oversee and support client communications and service workflows
Ensure timely responses, follow-ups, and issue resolution
Coordinate details, schedules, and confirmations as needed
Maintain accurate records and service documentation
Provide professional, friendly leadership in client-facing situations

Qualification

Customer service experienceClient management experienceCommunication skillsOrganization skillsProblem-solving skillsMultitaskingTech-comfortableDetail-oriented

Required

Strong communication, organization, and problem-solving skills
Ability to multitask and work independently in a remote setting
Reliable, detail-oriented, and tech-comfortable
Must be a citizen of the US, UK, Mexico, Australia, Spain and LATAM

Preferred

Customer service or client management experience

Benefits

100% remote flexibility
Training and ongoing support provided
Clear path for growth within a supportive team

Company

Traveling with Michaila

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We aid our clients in creating lifelong memories through travel

Funding

Current Stage
Early Stage
Company data provided by crunchbase