Wiz · 9 hours ago
Technical Account Manager (Central)
United States
Full-time
Remote
Senior Level
$125K/yr - $138K/yr
5+ years expWiz, Inc. is a fast-growing startup focused on reinventing cloud security and empowering businesses. As a Technical Account Manager, you will drive customer adoption of the Wiz platform by providing strategic and technical guidance, ensuring customer satisfaction, and managing a book of business to support revenue objectives.
Cloud SecurityCyber SecurityEnterprise SoftwareSecurity
No H1B
Responsibilities
Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers' Wiz journey
Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets
Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
Continuously stay abreast and enabled on new Wiz features and functionality
Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
Use your expert knowledge of the Wiz platform and features to accelerate your customers' success and attainment of value
Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
Drive and track your customers' achievement of business goals and realization of value through Wiz
Report progress and results to key Wiz and customer stakeholders in executive-friendly communications and QBRs/executive briefings
Advocate for your Customers – Understand, document, and represent your customers' needs to internal Wiz stakeholders
Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions
Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers, depending on size and complexity
Identify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams
Drive towards utilization/adoption targets for your book of business
Identify, document, and action on risks (e.g, satisfaction, churn, renewal, tenant health) in customer engagements
Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives
Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz's TAM motion and have an impact across GTM teams
Develop documentation, mentor associate TAMs, and develop areas of technical subject-matter expertise
Partner cross-functionally with internal teams to improve processes
Qualification
Required
5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI) – ideally, you have a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)
Familiarity with cloud-security best practices, common threat models, and CNAPP use cases. Ideally, you have a security certification or experience helping organizations address cloud-security challenges
Familiarity with container technologies (Docker, Kubernetes), as well as the associated security considerations
Familiarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc
Familiarity with Linux and Windows operating systems concepts and runtime sensing
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution across nebulous structures, both internal and external
Ability and willingness to continuously learn emerging cloud/security technologies
Proven track record of successfully managing a book of business with 5-10+ customers
Proven track record of building and maintaining relationships with enterprise clients, driving customer outcomes, and exceeding performance targets
Ability and willingness to continuously enable customers on the Wiz platform and assist them in solving problems, ranging from trivial to highly complex
Willingness to work across multiple communication channels and platforms to assist your customers - e.g., responding to Slack messages, emails, and support tickets
Ability to use data and systems (e.g., CRM, log analysis tools) to monitor customer health and identify trends to inform customer success and retention initiatives
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship
Company
Wiz
Wiz is a cloud security platform that facilitates collaboration between security, dev, and DevOps teams.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$2BKey Investors
SoftBank Vision FundG SquaredSalesforce Ventures
2025-03-18Acquired
2024-11-18Series Unknown
2024-05-07Series E· $1B
Leadership Team
Assaf Rappaport
Co-Founder & CEO
Yinon Costica
Co-Founder and VP of Product
Recent News
2026-01-24
2026-01-22
2026-01-17
Company data provided by crunchbase