Priority · 1 day ago
Senior Product Manager
Priority Technology Holdings, Inc. is a leading financial technology company focused on delivering innovative financial solutions. The Senior Product Manager will shape and deliver high-impact payments products, leading complex product initiatives and collaborating with cross-functional teams to enhance customer experiences and drive business value.
Financial ServicesPaymentsProfessional Services
Responsibilities
Champions the voice of the customer by developing a deep understanding of customer workflows, pain points, and jobs-to-be-done within payments and financial operations
Anticipates friction across the customer journey and proactively designs solutions that improve experience while delivering measurable business value
Gathers insights from customers, data, and internal stakeholders to identify opportunities and shape a product roadmap aligned to product vision and business strategy
Contributes to defining and evolving product vision, applying a culture of experimentation, measurement, and learning to validate opportunities and demonstrate impact
Leads complex, cross-functional product initiatives from concept through launch, balancing speed, quality, and innovation
Translates insights into clear, prioritized requirements and product artifacts, validating assumptions with data and maximizing outcomes
Partners closely with engineering to break down work, evaluate trade-offs, manage dependencies, and optimize delivery cadence using agile methodologies
Collaborates with design, technical writers, QA, and global teams to define solutions, plan releases, and deliver products predictably
Provides clear communication and progress visibility to leaders and stakeholders, aligning teams around shared goals and outcomes
Engages directly with customers, operations, and go-to-market partners to ensure solutions are viable, usable, compliant, and ready for adoption
Owns the product lifecycle across multiple domains, from discovery and UX through roadmap management, launch planning, and post-release iteration
Upholds and continuously improves SDLC, operational, compliance, and audit processes
Mentors and supports product management teammates, contributing to stronger practices, skills, and execution quality across the team
Qualification
Required
10+ years of experience in product management, with strong exposure to payments, merchant acquiring, credit card processing, or related financial systems
Experience building and delivering SaaS products, web applications, transactional systems, databases, and REST APIs
Working knowledge of onboarding flows, device configuration, business operations, cross-sell mechanics, and adjacent payments ecosystems
Proven track record of delivering software products using agile/scrum methodologies
Experience working with global, distributed teams
Proficiency with Jira, Confluence, and standard productivity tools; familiarity with Figma, Lucidchart, or similar tools is a plus
Strong understanding of payments concepts including processing, pricing, reconciliation, and regulatory/compliance considerations
Excellent written and verbal communication skills, with comfort presenting to senior leaders and customers
Strong analytical and problem-solving skills, with the ability to navigate ambiguity and drive creative, data-informed solutions
Highly organized, able to manage multiple priorities, and motivated by helping customers, teams, and the business succeed
Preferred
12+ years of experience in payments, banking, or related financial technology domains
Degree in Engineering, Computer Applications, Business, or a related field
Experience applying or integrating artificial intelligence technologies within product workflows
Benefits
Bonus programs
401(k) match
Employee Stock Purchase Program (ESPP)
HSA and FSA options
Financial wellness resources and employee discount programs
Medical, dental, and vision coverage
Mental health support for employees and dependents through Lyra Health
Family planning and women’s health benefits through Carrot
Gym membership reimbursement and virtual wellness programs (including yoga)
3 weeks PTO to start, with unlimited PTO after year one
Education expense reimbursement
Leadership development programs
Certified Payments Professional (CPP) certification support
Company
Priority
Priority is for leaders who want to challenge tradition and drive impact, no matter their title or industry.
H1B Sponsorship
Priority has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (4)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-12-08
Company data provided by crunchbase