RICOH COLOMBIA · 1 day ago
Copy and Print Specialist
Boston, MA
Full-time
Onsite
Mid, Senior Level
1+ years expRicoh is an integrated solutions provider and partner that connects people and technology, creating outstanding customer experiences. As a Senior On-Site Service Specialist, you will engage with cutting-edge technology to ensure seamless operations and client satisfaction through high-volume duplicating, production, sorting, and mailing tasks.
Information Technology & Services
Responsibilities
Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and efficiency
Provide essential equipment troubleshooting and escalate technical issues promptly for resolution
Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests
Maintain meticulous records, manage inventory, and calculate charges for services rendered
Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions
Embrace flexibility by occasionally assisting with meeting room setups, light maintenance, and reception duties
Uphold safety standards and adhere to protocols while handling equipment and materials, ensuring a secure work environment
Qualification
Required
High school diploma or GED, coupled with minimum one year of relevant work experience
Proficiency in basic computer skills, including MS Office Suite
Strong communication skills and ability to thrive in a fast-paced, customer-centric environment
Preferred
Previous experience in copy jobs or related fields
Basic knowledge of electronics and copier equipment repair
Valid driver's license with minimum auto insurance coverage
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
RICOH COLOMBIA
Ricoh es una compañía global de información y tecnología construyendo sobre la base de nuestro legado de innovación en un nuevo mundo del trabajo.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase