Deer Oaks - The Behavioral Health Solution · 17 hours ago
Human Resources Liaison
San Antonio, TX
Full-time
Onsite
Entry Level
2+ years expDeer Oaks - The Behavioral Health Solution is seeking a Human Resources Liaison to facilitate the onboarding of new clinicians into their credentialing process. This role involves training, documentation management, and acting as a point of contact between various stakeholders to ensure a smooth enrollment experience.
Health CareMental Health
Responsibilities
Welcomes new clinical staff and provides introduction to the credentialing system with training as needed
Explains required credentialing documents and provides instructions for uploading them into the system
Assists with navigating systems and login issues
Executes required documentation to ensure a timely start of the credentialing process
Creates new hire login for the credentialing system and populates identification numbers to begin the import of data
Works with the clinician to finish onboarding in the credentialing system and ensures required Docusign agreements are executed for information releases
Ensures the clinician attests to the documents imported for their profile in the system
Assists with creating CAQH ID/Account if needed by the clinician
Enrolls the clinician to obtain an NPI if they do not have one
Helps gather missing documents that were not imported to the system and works with the clinician to upload those documents, or loads them for the clinician
Ensures completion and accuracy of new hire documents and communicates a ready status with Enrollment Specialist
Orders business cards and other onboarding items as required
Requests HR related documents as required during the onboarding process for I-9 and E-verification process
Serves as a liaison for questions or concerns between new and existing employees and the Director of Employee Relations
Qualification
Required
High school diploma or equivalent
2 years of relevant credentialing, provider enrollment, or healthcare onboarding experience
Knowledgeable of the assigned states, localities, and current health plan requirements for credentialing clinicians with those states and localities
Strong interpersonal and communication skills, able to engage with clinical staff and managers
Ability to research and analyze data, and work independently with minimal supervision
Detail-oriented, with excellent organizational skills and the ability to multi-task, prioritize, and meet deadlines
Ability to track and report on completion statuses accurately and timely
Proactive problem-solving and follow-up skills
Professional and positive demeanor; acts as a trusted point of contact
Knowledge and understanding of the confidential nature of information related to HR and Credentialing
Preferred
Associates preferred
Company
Deer Oaks - The Behavioral Health Solution
Deer Oaks, a nationally recognized and leading provider of behavioral health services in post-acute settings, has a passionate commitment to serving the post-acute population with medically necessary, outcome-oriented psychological and psychiatric services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Deena Mullins, MBA
Recruitment Partner
Jennifer Wilson, MBA, SPHR
President & Chief Operations Officer
Recent News
2023-11-07
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