defi SOLUTIONS · 11 hours ago
Collections Specialist - Remote
United States
Full-time
Remote
Entry Level
$20/hr - $20/hr
1+ years expdefi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations and servicing solutions. As a Collections Specialist, you will support automotive finance clients by handling customer service and soft collections tasks in a fast-paced contact center environment.
Financial ServicesFinTechSaaSSoftware
Responsibilities
Handle Customer Service Tasks: Payments, due dates, payoffs, and account updates
Process ACH Requests and provide payoff quotes
Perform soft collections:(1-45 days past due) and set up repayment plans
Use Skip Tracing tools to locate and update customer information
Qualification
Required
High School Diploma or GED
Experience in a High-Volume Contact Center: At least one (1) year of experience in a high-volume call center
State Licensing Covered: We handle and fully cover all required collections licensing across multiple states – no cost to you
Benefits
Stable Pay: Hourly rate with no sales quotas. ($20/hr + extra for late shifts and Saturdays.)
Paid Training: Get set up for success from day one
Generous PTO and Paid Holidays
Education Support: Tuition reimbursement available
Day-One Benefits: Health, dental, and vision coverage start immediately
Career Growth: Strong focus on internal promotions
Company
defi SOLUTIONS
Defi Solutions is a financial services company that provides loan origination solutions and auto loan origination software.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$55.53MKey Investors
Bain Capital Ventures
2018-01-19Series C· $55M
2015-02-15Seed· $0.53M
Leadership Team
Tom Allanson
Chief Executive Officer
Stephen Bissett
Vice President Client Services
Recent News
GlobalFinTechSeries
2025-05-03
2025-04-07
2024-06-04
Company data provided by crunchbase