Optime Care · 16 hours ago
Quality Systems Coordinator - Specialty Pharmacy
Earth City, MO
Full-time
Hybrid
Mid Level
4+ years expOptime Care is a Specialty Pharmacy dedicated to providing services to smaller patient communities. They are seeking a Quality Systems Coordinator to coordinate Quality Initiatives, manage complaint and incident investigations, and ensure compliance through effective communication and documentation management.
Health CareMedicalPersonal HealthPharmaceutical
Responsibilities
Effectively communicate with Corporate, Division, Operations/QA Management, site QA Project Leader, Quality Engineers, and Site Management
Maintain, change, and create controlled documentation within the Optime Care Management System (OCMS)
Effectively communicate updates of controlled documentation to all levels of the corporation to ensure compliance with requirements
Prepare and coordinate the delivery of correspondence with patients and clients as required
Supporting the implementation of Corrective and Preventive Actions (CAPA) initiations, correction plans, and action plans
A strong focus on technical writing is necessary as the employee will be writing instructions as well as documenting events in the Document control system. These documents will be reviewed by clients, regulators, certifying bodies, and staff at all levels
Requires the ability to plan and understand often complex issues, coordinate with other professionals, and make appropriate decisions to solve problems and gather necessary information
Maintain Quality initiative tracking boards and programs
Collect and analyze patient satisfaction information
Perform other related duties as assigned or necessary; remain flexible and adaptable in work schedules and assignments as defined by departmental and organizational needs
Qualification
Required
A bachelor's degree, or a 4-year equivalent degree, a combination of 2 years of Healthcare /Pharmacy experience with 2 years of quality assurance experience, or 4 years of total quality assurance experience will be considered
Excellent communication skills (oral and written)
Excellent planning and time management skills
This position requires a highly organized individual with excellent communication skills and the ability to work both independently and as part of a team
Proficient in Microsoft Office Suite, Outlook, Word, Excel, etc
The ability to be resourceful and proactive when issues arise
The ability to thrive in a fast-paced environment with constantly changing and competing priorities
The ability to be highly transparent, ethical, and driven
Relentless attention to detail and the ability to be a creative self-starter and team player
Willingness to work a flexible schedule if necessary
Preferred
Quality systems experience such as Lean, PDCA or other is helpful
Company
Optime Care
Optime Care creates partnerships for personalized care with a specific focus on disorders affecting smaller patient communities.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Michelle Hefley
Co-Founder
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