NEOGOV · 12 hours ago
Community Action Program Lead
Globe, AZ
Full-time
Onsite
Senior Level
$45K/yr - $57K/yr
5+ years expNEOGOV is seeking a Community Action Program Lead to plan, coordinate, and manage the County Community Action Program activities and staff. The role involves providing emergency living assistance and case management to residents, overseeing program implementation, and ensuring compliance with regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversees in conjunction with the Divisional Director the planning, development and implementation and coordination of CAP services and activities related to utility payments/deposit assistance, eviction prevention rent assistance, mortgage assistance, utility discount programs in helping residents become more self-sufficient and in accordance with State and Federal guidelines and regulations; evaluates program needs and recommends appropriate actions; develops and implements policies and procedures to carry out programs
Prepares and submits Local, County, State and Federal reports in compliance with program reporting requirements; researches, processes, completes and provides various monthly, quarterly, semi-annual, and annual reports. Responds to and investigates staff and client complaints/grievances as required. Develops and prepares annual CAP Plan, needs assessment, and submits to Department of Economic Security for final approval
Conducts pre-screening of clients via telephone to determine program eligibility; schedules client appointments; documents case information in database and processes related paperwork; conducts client interviews as required. Performs case management activities including analyzing financial, employment, family, and personal information
Supervises and monitors the performance of assigned personnel; coordinates employee training; ensures compliance with contractual requirements, departmental policy and procedure and regulations governing community services activities. Conducts quality assurance reviews of client files; monitors client eligibility and assistance available and ensures compliance with program policies and regulations
Coordinates CAP Advisory Board Inter-Agency meetings and agendas; attends various meetings related to programs activities
Researches and identifies grant funding opportunities to ensure appropriate program funding. Assists in the preparation of the annual budget; monitors revenues and expenditures of the organization and uses the data to compile reports to make fiscal and staffing recommendations
Performs other duties as assigned
Qualification
Required
High School Diploma or GED
Five (5) or more years experience; or equivalent combination of education, training and experience
Must possess and maintain a valid Driver's License
Principles and practices of the Community Services Division; program requirements and standards; methods for developing and implementing Community Services programs; regulations governing the delivery of community action programs; grant funding sources and reporting requirements; processes for monitoring program budgets and expenditure; supervisory principles, practices and methods
Managing and coordinating Community Services programs and staff; understanding and applying program standards and procedures; assessing and prioritizing multiple tasks, projects and demands; interpreting laws and regulations while assuring compliance with departmental goals and objectives; interacting with people of different social, economic, and ethnic backgrounds; preparing clear, comprehensive, and accurate reports; effectively communicating in written and verbal forms
Plan, develop and implement Community Services programs; research and identify grant funding opportunities; prepare reports and ensure compliance with programs reporting requirements; prepare annual CAP program plans; monitor program budgets and expenditures; define problems, collect data, analyze information, and make logical conclusions based on facts; track program funding status; communicate effectively orally and in writing; supervise, leads, and delegate tasks and authority; speak in public and deliver presentations
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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