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Syntec Optics · 8 hours ago

IT Analyst

Rochester, NY, US

Full-time

Onsite

Entry, Mid Level

2+ years exp

Syntec Optics is a company focused on information technology systems, and they are seeking an IT Analyst to provide technical support and system analysis. The role involves troubleshooting, system maintenance, user support, and assisting with IT projects to enhance manufacturing and business operations.

Manufacturing

Responsibilities

Provide day-to-day IT support for hardware, software, and network issues

Troubleshoot and resolve user issues related to desktops, laptops, printers, and applications

Support manufacturing floor systems and office environments

Assist in maintaining ERP, MES, QMS, and other business systems

Perform system monitoring, routine maintenance, and updates

Support data integrity, backups, and basic cybersecurity measures

Maintain IT documentation, procedures, and system configurations

Assist with onboarding and offboarding of employees, including system access and equipment setup

Assist the IT Director with system implementations, upgrades, and process improvements

Participate in testing, training, and deploying new IT solutions

Follow IT security policies and report potential security risks

Assist with access control management and compliance-related tasks

Qualification

IT support experienceTroubleshooting skillsNetworking knowledgeCybersecurity principlesERP systems familiarityWindows support experienceCustomer service skillsManufacturing experience

Required

Associate's or Bachelor's degree in Information Technology or related field (or equivalent experience)

2–5 years of IT support or systems experience

Strong troubleshooting and customer service skills

Basic understanding of networking, operating systems, and cybersecurity principles

Experience in a manufacturing or industrial environment

Familiarity with ERP or business systems

Experience supporting Windows-based environments

Company

Syntec Optics

Syntec Optics is a plastics company specializing in polymer optics manufacturing solutions.

Founded in 1981

San Diego, California, USA

201-500 employees

http://syntecoptics.com

Funding

Current Stage

Public Company

Total Funding

unknown

2023-11-07IPO

Leadership Team

Al Kapoor

Chairman

Recent News

GlobeNewswire

Syntec Optics (Nasdaq: OPTX) CEO to Speak to Global Leaders about Future of Advanced Optics

2026-01-16

Rochester Business Journal

Syntec Optics advances battlefield AR with new defense optics order

2025-12-28

GlobeNewswire

Syntec Optics (Nasdaq: OPTX) to Make Advanced Optics for US Soldiers' Next Generation Augmented Reality (AR) Systems

2025-12-16

Company data provided by crunchbase