NEST® - Integrated Facilities Management · 18 hours ago
Sourcing Associate
Sewell, New Jersey, United States
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expNEST is a pioneer in the Integrated Facilities Management industry, seeking a Sourcing Associate to connect with Independent Service Providers across the U.S. The role involves building relationships, sourcing qualified ISPs, onboarding, and ensuring service excellence through effective communication and problem-solving.
Facilities Services
Responsibilities
Build and maintain professional relationships with ISPs, internal teams, and clients
Source qualified ISPs using tools like Apptivo Leads, System Z, LinkedIn, Thumbtack, and more
Ensure ISPs have the experience and equipment to deliver top-notch service
Educate ISPs on compliance requirements, contracts, insurance, and our service portals
Onboard new ISPs and support coverage needs across the country
Negotiate ISP pricing and monitor gross profit to keep services profitable
Troubleshoot ISP-related issues and escalate when necessary
Track and manage work orders in System Z to ensure nothing falls through the cracks
Confirm services with ISPs and clients for recurring and scheduled work
Review and address ISP compliance reports, payment status, and performance metrics
Support new programs, project rollouts, and high-visibility work orders
Collaborate with Quality Assurance and management to solve problems and improve processes
Provide backup coverage for teammates during high-volume periods
Maintain professional, courteous communication via phone, email, and conference calls
Keep detailed notes and documentation to ensure all parties are informed
Qualification
Required
High school diploma or GED
1–2 years of customer service or facility management experience
Comfortable using computers and learning new systems
Benefits
40 hours Vacation + 32 hours Personal (Year 1)
40 hours Paid Sick Time
6 Paid Holidays
Medical plans – NEST helps cover the cost
401(k) with company match
Employer-paid life insurance ($15,000)
Employee Assistance Program (EAP)
Optional Dental, Vision, Pet Insurance, Legal & Identity Protection
Company-sponsored engagement & philanthropic events
Company
NEST® - Integrated Facilities Management
With 30 years in the industry, NEST is the premier, multi-facility strategic partner providing organizations a fully executed program and 360◦ view of their facilities management spend.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Rob Almond
Chief Executive Officer
Jason Cesare
Chief Financial Officer
Company data provided by crunchbase