Northrop Grumman Federal Credit Union · 13 hours ago
Collector II (On-site)
Gardena, CA, US
Full-time
Onsite
Entry, Mid Level
$26/hr - $30/hr
2+ years expNorthrop Grumman Federal Credit Union is seeking a Collector II to manage the timely collection of delinquent accounts. The role involves contacting members for payments, negotiating repayment processes, and maintaining documentation while ensuring compliance with applicable laws and procedures.
Credit BureauFinanceFinancial ServicesInsurance
Responsibilities
Contact members for payment on assigned past due accounts
Locate and contact members through skip trace and other collection methodologies
Order and review credit reports to help direct cash flow and budget discussions with assigned accounts
Make recommendations in regards to delinquent accounts for management review
Negotiate and establish repayment process within defined organizational guidelines
Maintain clear and concise documentation using the on-line collection system for all member contacts
Function as point of contact for member inquiries regarding loan and share accounts as they relate to credit union collection practices
Communicate and interface efficiently and effectively with law enforcement agencies, judicial departments, peer collectors, and repossession vendors
Review and analyze records and transactions to resolve payment discrepancies
Prepare and process fraud or suspicious activity reports as necessary, based on account research and review
Prepare and process required reporting data for management review
Provide support in various areas as needed
Qualification
Required
High school graduate or equivalent
Two years collection experience
Must be familiar with current bankruptcy laws and have previous experience in representing a credit union or financial institutions in court as needed
Advanced analytical and organizational skills
Exceptional member service and communication skills
Ability to manage multiple projects with minimal supervision
Advanced with Microsoft Windows and Spectrum, with an emphasis on spreadsheet analysis
Advanced knowledge of Fair Debt Collection, applicable laws and regulations, and credit union policies and procedures
Benefits
Medical
Dental
Vision
Financial
Other benefits
Company
Northrop Grumman Federal Credit Union
Northrop Grumman Federal Credit Union provides members with financial support through credit loans and insurance.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Rabinowitz
Chief Executive Officer
Aaron Hibbard, NCCO, NCRM
Chief Compliance Officer
Recent News
2023-04-04
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