Optum · 11 hours ago
Business Analyst Advisory Services - Remote
United States
Full-time
Remote
Mid, Senior Level
$92K/yr - $164K/yr
4+ years expOptum is a global organization that delivers care aided by technology to help millions of people live healthier lives. As a Business Analyst on the software team, you will work closely with the Product Owner and development partners to define, refine, and deliver high-quality product features, ensuring that development efforts align with business objectives.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Understand and translate business needs into detailed software requirements, ensuring that development efforts align with business objectives
Serve as a liaison between business and technical teams to ensure mutual understanding of project scope and requirements
Conduct gap analyses to identify business needs, propose solutions, and drive implementation within the development team
Triage support tickets and assist the product owner with prioritizing tickets in the backlog
Continuously review and refine documentation based on user feedback and software updates, ensuring clarity and accuracy
Validate that delivered software meets specified requirements and assist with User Acceptance Testing (UAT)
Collaborate with product and technical teams to define and refine business requirements for AI-driven features such as chatbots, copilots, and virtual agents, leveraging generative AI (GenAI) and large language model (LLM) technologies
Stay informed on emerging AI trends and participate in initiatives that explore new ways to enhance user experiences and automate business processes
Qualification
Required
4+ years of experience as a business analyst
4+ years of experience working on an Agile delivery team
4+ years of experience with requirements analysis
4+ years of experience creating and maintaining user documentation
2+ years of experience with gap analyses identifying business needs, proposing solutions, and driving implementation within the development team
Experience with generative AI concepts and tools (e.g., ChatGPT, agents, LLM-based applications) and enthusiasm for applying them to improve business processes and customer engagement
Experience with Agile work management tools such as Jira, Rally, VersionOne
Preferred
Experience with documentation tools using Markdown
Experience with version control systems such as Git
Underwriting experience or familiarity with the health insurance industry
Experience with UX design and tools such as Figma, Adobe XD, or Axure
Experience with Jira and Confluence
Experience with the StepWise platform
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase