Luminary Hospice · 2 hours ago
Billing Coordinator
United States
Full-time
Onsite
Entry, Mid Level
2+ years expLuminary Hospice is a mission-driven organization dedicated to providing high-quality support to patients and families during their end-of-life journey. They are seeking a detail-oriented and proactive Billing Coordinator to ensure timely and accurate billing processes, supporting optimal reimbursement and maintaining positive experiences for patients and payors.
Assisted LivingElder CareHome Health CareMedical
Responsibilities
Ensure timely and accurate billing and collections to support optimal reimbursement and healthy accounts receivable performance
Maintain accurate and up-to-date patient billing records across EMR and billing systems, documenting all follow-up and account activity thoroughly
Actively work aging accounts receivable, including resubmitting claims, resolving denials, and escalating significantly delinquent accounts as appropriate
Compile, track, and report key billing metrics and trends
Maintain a strong working knowledge of billing systems, workflows, and system enhancements or updates
Serve as a professional point of contact for patients, families, payors, and internal teams regarding billing-related questions
Ensure billing aligns with payor contracts, authorization requirements, and hospice-specific regulations
Demonstrate working knowledge of Medicare, Medicaid, commercial insurance, and managed care plans relevant to hospice services
Protect the confidentiality of patient and organizational information in accordance with HIPAA and company standards
Support audits, appeals, and documentation requests as needed
Perform additional duties as assigned to support the success of the revenue cycle and agency operations
Qualification
Required
Minimum of 2 year of experience in billing, collections, or revenue cycle operations within hospice or home health
Working knowledge of insurance plans, authorizations, claims submission, and appeals processes
Ability to research and resolve complex billing or payor issues independently
Proficiency in Microsoft Office (Excel, Word, Outlook required)
Experience with EMR
Strong attention to detail with the ability to manage multiple priorities and deadlines
Excellent communication and interpersonal skills, with a customer-service mindset
Ability to work collaboratively while also being self-directed and accountable
Benefits
Health, dental, and vision insurance
Retirement savings options
More
Company
Luminary Hospice
Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Andrew Hayek
Co-Founder & Board Director
Cory Roberts
Co-Founder and Board Director
Company data provided by crunchbase