Ropes & Gray LLP · 9 hours ago
Client Operations & LPM Manager
Chicago, IL, US
Full-time
Hybrid
Senior Level
$135K/yr - $205K/yr
7+ years expRopes & Gray LLP is a leading global law firm recognized for its excellence in various legal practices. They are seeking a Client Operations & LPM Manager to enhance client relationships and optimize legal service delivery through innovative tools and processes, while also providing guidance on matter management best practices.
ConsultingLaw EnforcementLegal
Responsibilities
Through close collaboration with R&G lawyers and support staff, develops a strong understanding of one or more of the firm’s practices, including its strategic priorities, areas of legal focus, major clients and challenges; aligns support and service delivery with practice priorities
Leads client relationship and practice group support with the help of the team's senior analysts and analysts, and by leveraging the technical expertise of the team’s Infrastructure team
Collaborates with the partners who lead client relationships and with clients' legal department staff; designs and implements processes and tools that address clients' priorities and enhance the client relationship
Develops, maintains and enhances a portfolio of practice-specific resources that help lawyers identify and communicate to clients the cost and scope of legal work, spot risks for cost overruns, monitor run rate and leverage the firm’s technology and knowledge resources to optimize legal service delivery
Applies and advocates for legal project management best practices including scoping, budgeting, progress reporting, team and client communication and efficiency (including the application of technology and alternative staffing)
Establishes and partners with a network of peers in Finance, Business Development, Practice Development, Knowledge Management and other staff support teams to design and deliver innovative solutions to lawyers and clients and facilitate process improvement
Qualification
Required
Bachelor's degree required
At least 7 years of experience working in a law firm, corporate legal department, financial institution or other large complex organization is required
Exceptional client service orientation with financial acumen
Demonstrated experience in leading teams and creative problem-solving
Able to maintain strict confidentiality of the firm's internal and personnel affairs and client information
Understands ethics of position including rules of legal ethics in regards to confidentiality, billing and client representation and advocacy
Able to build relationships, influence and foster a collaborative approach with internal clients across practice groups and with all departments and levels of the organization
Can effectively convey solutions to stakeholders, explaining results within a legal project management framework and achieving buy-in from legal teams
Able to effectively work in a multi-office environment and a culturally and educationally diverse environment
Must be flexible to meet the demands of working at a global law firm and available for travel
Preferred
J.D. or MBA preferred
Professional services experience is preferred
Benefits
Comprehensive health and well-being benefits
Personal and professional development
Career growth opportunities
A collegial and supportive culture
Discretionary bonus based on performance
Company
Ropes & Gray LLP
Ropes & Gray, a preeminent, global law firm, has been ranked in the top-three on The American Lawyer's prestigious "A-List" for eight consecutive years and listed on Law.com’s UK “A-List” for three years in a row.
1001-5000 employees
H1B Sponsorship
Ropes & Gray LLP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (23)
2023 (24)
2022 (38)
2021 (21)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
B
Bruce Willman
Chief Financial Officer
Amanda Persaud
Partner
Recent News
bloomberglaw.com
2025-12-05
Company data provided by crunchbase