University of Hawaii Federal Credit Union · 16 hours ago
Card Services Specialist
Main Office, Honolulu, HI, US
Full-time
Onsite
Entry Level
$37K/yr - $46K/yr
2+ years expUniversity of Hawaii Federal Credit Union is seeking a Card Services Specialist to join their dynamic team. The role involves performing back-office support for electronic services, including processing ACH transactions, managing debit and credit card programs, and handling account maintenance tasks.
Financial Services
Responsibilities
Performs ACH processing, including exceptions and stop payments
Performs processing for the debit/credit card programs, including handling exceptions and processing disputes
Processes credit card payments
Inputs travel notifications for debit and credit cards
Monitors overdrawn accounts
Performs account maintenance on active and closed accounts
Responds to bill payment inquiries
Performs other duties as assigned
Qualification
Required
High School degree or GED is required
Basic understanding of MS Office Suite is desired
Basic knowledge of financial institution applications
Two years clerical/financial institution/operations & customer service experience
Excellent verbal and written communication skills
Good analytical, creative, and problem-solving skills
Excellent computer skills
Movements frequently and regularly required using wrists, hands, and/or fingers
Must frequently convey detailed or important instructions of ideas accurately and quickly
Average visual acuity necessary to read, prepare and inspect documents or products
Able to hear average or normal conversations and receive information
Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs
Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables
Able to perform basic math skills including adding, subtracting, multiplying, and dividing using a calculator
Able to write and compose sentences using normal word order with present and past tenses, as well as a command of the English vocabulary
Benefits
Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage
Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage
Medical and Dental Plan Premium Waiver Option
401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC)
Eligible to Earn Thirty-Five (35+) Paid Days Off a Year
Vacation Cash-Out Program
Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit)
Company Pays for Employee Group Basic Life With AD&D Insurance
Company Pays for Employee Long Term Disability Insurance
Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance
Employee Assistance Program (EAP)
Employee Loan Discount
Company Subsidizes 50% for Adult Monthly Bus Pass
Cash Reward Employee Referral Program
Workiversary Cash Reward and Gifts
Internal and External Professional Development Opportunities
And Many More!
Company
University of Hawaii Federal Credit Union
University of Hawaii Federal Credit Union provides financial services to its members.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase