Occasions Caterers · 5 days ago
Catering Operations Manager/Event Manager
Occasions Caterers is a full-service catering company that has been creating remarkable events since 1986. They are seeking a Catering Operations/Event Manager to oversee the operational and production details of events while ensuring exceptional client service and seamless communication between clients and staff.
CateringEventsFood and Beverage
Responsibilities
Manage all operational components of assigned events, including setup sheets, Captain’s packets, vendor orders, diagrams, tastings, event orders, security, and staffing requests
Support the event planning process by coordinating and participating in client meetings and site walkthroughs
Serve as the primary point of contact between clients and event staff, ensuring seamless communication and execution
Process all event-related paperwork to ensure flawless delivery
Collaborate across departments to coordinate menus, staffing, rentals, beverages, specialty items, and security needs
Create polished internal and client-facing documents such as proposals, mood boards, menus, signage, and contracts using various software and design tools
Consult with clients on all event details including guest count, timelines, dietary needs, service style, décor, and presentation
Act as the on-site liaison between clients and Captains to ensure expectations are met and exceeded
Support Account Executives as needed and serve as client liaison in their absence
Stay current on industry trends and company initiatives
Contribute positively to team culture and the overall mission of the company
Work a flexible schedule to support events as needed
Qualification
Required
Previous experience in luxury catering, event planning, or high-end hospitality required
Strong hospitality or food service background required
A passion for luxury hospitality, events, and a clear desire to grow a career in catering and F&B sales
Exceptional client service with a proactive, anticipatory approach
Strong time management, multitasking, and project management skills
Ability to coordinate complex events across multiple venues
Calm, composed demeanor in fast-paced office and on-site environments
Collaborative mindset with strong communication skills
Experience tracking budgets, expenses, and reconciling invoices and PCard expenses
Administrative strength and attention to detail, including data entry and documentation
Proficiency in Social Tables (or similar diagramming tools)
Culinary curiosity and literacy
Preferred
College degree preferred, but not required
Benefits
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)