Connections Health Solutions · 3 hours ago
Manager, Administrative Services - Phoenix, AZ (FT, Days)
US-AZ-Phoenix
Full-time
Onsite
Mid, Senior Level
5+ years expConnections Health Solutions is a leading provider of immediate-access behavioral health crisis care. The Manager, Administrative Services ensures that administrative services are provided in accordance with policies, regulatory guidelines, and contractual requirements, while also overseeing staff training and performance improvement activities.
ConsultingHealth CareWellness
Responsibilities
Assists with orientation of new staff and agency staff to network policies, procedures, and standards. Provides a departmental orientation that is specific to the functions of the department and the job responsibilities of the staff member. Ensures that all required orientation paperwork is completed, and skills are competency validated. Serves as a role model and mentor, providing education and leadership development to assigned staff
Actively participates in performance improvement activities for supervised departments per requirements of accreditation, licensure, funding, and administration
Represents the organization in meetings and/or presentations with regulatory entities or external stakeholders as necessary. Ensures the timely, accurate submission of RBHA deliverables associated with the administrative services team
Participates in the recruitment, interviewing, and hiring of new staff members
Supports timely and accurate submission of RBHA deliverables associated with the administrative services team
Ensures the accurate and complete documentation of individual’s demographic and financial information in appropriate medical records and/or financial applications. Oversees the enrollment process of 834 submissions to comply with federal and state funding requirements. Supports Financial Eligibility Specialist in timely filing of health insurance benefits through AHCCCS and Marketplace
Develops and maintains collegial working relationships with support departments including Finance and HR as well as the clinical delivery teams
Oversees the Title 36 process and trains staff on process as needed. Files Title 36 documentation with Superior Court
Oversees work schedule and daily activities of administrative staff. Supervises and facilitates employee selection, training, corrective action, and performance reviews
Performs all other duties as assigned
Qualification
Required
High School Diploma or equivalent
5 years of experience in healthcare business/financial operations
3 years of experience supervising employees
Experience with behavior health and/or hospital operations and regulatory requirements
Computer experience with demonstrated proficiency in Microsoft Office applications and Electronic Health Records (EHR) or financial/billing applications
The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment
Preferred
Associate's or Bachelor's degree in relevant social services
Benefits
Comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
CHS pays for Basic Life, AD&D, Short and Long-Term Disability
Voluntary Life insurance option for employees and their families
Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
Flexible Spending Accounts (health care and dependent care)
401k company match after 6 months (50% of deferrals up to 6% of compensation)
Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
After 90 days, you are auto enrolled in the 401k Plan
Company
Connections Health Solutions
Connections Health Solutions, LLC is the pioneer of behavioral health crisis care.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$58MKey Investors
Town Hall VenturesHeritage Group
2023-10-05Series B· $28M
2021-08-04Series Unknown· $30M
Leadership Team
Colin LeClair
CEO
Recent News
2025-11-21
EIN Presswire
2025-09-30
Company data provided by crunchbase