State of Oklahoma · 16 hours ago
MV Research Specialist I
Del City, OK
Full-time
Onsite
Entry Level
$36K/yr - $36K/yr
2+ years expThe State of Oklahoma's Service Oklahoma agency is seeking an MV Research Specialist I to assist in providing a best-in-class customer experience for Oklahomans navigating government services related to driver licenses and motor vehicle services. The role involves reviewing and updating title records, responding to inquiries, and ensuring compliance with tax laws related to vehicle titles.
CommunitiesConsultingGovernmentHealth CareNon Profit
Responsibilities
Reviews and records of all brands listed on titles to protect Oklahoma customers by updating the National Motor Vehicle Title Information System
Provides research on title records, including title history, missing liens, odometer discrepancy, VIN discrepancy and other record requests
Responds to questions and inquiries via telephone, mail, fax, MLA messages, email for licensed operators, lien holders, other states, and stakeholders
Provides routine interpretation of tax laws and refers complex questions to the appropriate division personnel
Reviews documents related to the issuance of vehicle, boat and motor titles to ensure accuracy and compliance with tax laws
Identifies discrepancies reported in tax documents
Reviews documents related to foreclosure actions on vehicles, boats and motors to ensure accuracy, and compliance with tax laws
Approves the foreclosure action and notifies the customer
Reviews issued titles from both tag agents and agency personnel to ensure such actions were in accordance with applicable tax laws
Prepares research request documents for imaging
Assists with special projects as assigned
Other duties as assigned
Qualification
Required
An associate's degree in accounting, business administration, public administration or a closely related field
OR two (2) years of experience in bookkeeping, customer service, accounts maintenance, or closely related work for each year of the required education
Knowledge of office practices and procedures
Skilled in accounting terminology and the maintenance of records
Ability to provide excellent customer service while resolving inquiries
Ability to read, comprehend and apply various rules and regulations
Proficient in inspecting and verifying records
Ability to communicate effectively, both orally and in writing
Establish and maintain effective working relationships with others
Benefits
A benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans
Match up to 7% towards an employee’s Defined Contribution retirement plan
11 paid holidays
15 days of paid annual leave, which increases with every 5 years of service
15 days of paid sick leave
Longevity payments based on their years of service with the State of Oklahoma
Company
State of Oklahoma
State of Oklahoma is a government organization that provides community development, education, employment, and health services.
10001+ employees
H1B Sponsorship
State of Oklahoma has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageLeadership Team
Dan Cronin
CIO and Chief Transformation Officer
David Ostrowe
Chief Operational Officer
Recent News
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