The Sales Factory · 16 hours ago
Inside Sales Representative - Remote
The Sales Factory is a leading company in outsourced sales, helping B2B companies connect with their ideal customers. The Inside Sales Representative role involves managing customer interactions and providing tailored solutions while working in a fast-paced environment.
B2BBusiness DevelopmentConsulting
Responsibilities
Manage inbound and outbound customer interactions via phone, chat, and email
Work across multiple software platforms, CRMs, and communication tools, so being tech-savvy and comfortable learning new systems quickly is essential
Understand complex customer needs and recommend tailored solutions
Handle higher-value accounts with consultative, solution-focused conversations
Bring professionalism, confidence, and a proactive mindset to every interaction
Qualification
Required
Candidates must reside in Florida due to client and compliance requirements
W2 ROLE
Strong communication skills, including handling complex questions and objections
Self-starter attitude — you take initiative and solve problems independently
Interest in technology, business, and B2B sales
Ability to thrive in a high-performance, metrics-driven environment
Post-secondary education
A growth mindset — coachable, curious, and results-driven
Manage inbound and outbound customer interactions via phone, chat, and email
Work across multiple software platforms, CRMs, and communication tools, so being tech-savvy and comfortable learning new systems quickly is essential
Understand complex customer needs and recommend tailored solutions
Handle higher-value accounts with consultative, solution-focused conversations
Bring professionalism, confidence, and a proactive mindset to every interaction
Deliver exceptional customer experiences, even in complex conversations
Learn consultative selling techniques and upsell/cross-sell strategies
Navigate CRM and sales tools efficiently for higher-value accounts
Closing strategies that build trust and credibility
Ongoing coaching, mentorship, and accelerated career advancement opportunities
Employment is contingent upon the successful completion of a criminal background check
Preferred
Prior sales experience preferred but not required
Benefits
Health benefits
Paid time off
Ongoing professional development