Saturn Petcare · 15 hours ago
Account Manager SCM Customer Fulfillment
Terre Haute, IN, US
Full-time
Onsite
Entry, Mid Level
2+ years expSaturn Petcare is a company focused on managing customer accounts and fulfillment activities. The Account Manager is responsible for overseeing the end-to-end order fulfillment process, coordinating with various teams to ensure timely deliveries and managing service issues and order priorities.
ManufacturingPetRetail
Responsibilities
Demonstrate saturn petcare inc.’s mission and core values while managing assigned customer accounts and fulfillment activities
Own the end-to-end order fulfillment process, including order entry, allocation, shipment, billing, returns, and credits
Partner with supply chain, sales, logistics, and warehouse teams to align demand, inventory, and allocation priorities to meet delivery timelines and OTIF targets
Monitor orders and key dates, proactively identifying risks and recommending alternatives such as substitutions, allocation controls, or delivery method changes
Communicate order status, shipment issues, and risks to internal stakeholders
Maintain finished goods and inventory reporting, including reconciliation of third-party warehouse inventory
Process replenishment and stock transfer orders to support warehouse inventory requirements
Maintain accurate SAP master data, purchase orders, and transactions to support MRP accuracy
Support invoice processing, special requests, and assigned special projects
Qualification
Required
Associate degree
Experience with SAP/EDI, operations, logistics, projections, and sales planning
Minimum of 2 years of planning experience in SCM
MS office especially Excel, Word, & PowerPoint, SAP
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Ability to work with mathematical concepts such as probability and statistical inference, and ability to apply concepts such as: fractions, percentages, ratios and proportions to practical situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Preferred
German language speaking skills is another advantage
Company
Saturn Petcare
Saturn Petcare is a pet food manufacturer that offers products such as wet food, dry food, baked good, snacks, cat milk for dogs and cats.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Andy Volkl
Chief Operating Officer
Rick Wohlschlaeger
Chief Business Development Officer
Recent News
Inside INdiana Business
2025-11-12
Company data provided by crunchbase