Nebraska Department of Health and Human Services · 11 hours ago
Office Technician
Lincoln, NE
Full-time
Onsite
Entry Level
$15/hr - $15/hr
1+ years expThe Nebraska Department of Health and Human Services is seeking a dedicated Office Technician to support the Division of Medicaid and Long Term Care. The role involves providing critical information to supervisors and team members while performing various office tasks to ensure the smooth operation of the division.
GovernmentHealth CareSocialWellness
Responsibilities
Provide general office assistance and maintain office supplies
Enter information from Medical and NFOCUS claim forms with 95% accuracy and 8000 keystrokes per hour
Identify and correct any errors in the data
Sort, file, and organize documents
Open and process incoming mail
Copy documents as needed and conduct research to verify information
Review medical claim forms for missing or incomplete information and correct discrepancies
Answer calls regarding claim status, client eligibility, and provider payments
Use mainframe systems to verify and provide accurate information
Maintain confidentiality of all billing and provider-related information
Exhibit strong attention to detail and proofreading skills to ensure accuracy of documents and reports
Maintain regular and predictable attendance
Qualification
Required
Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment
Exhibit strong attention to detail and proofreading skills to ensure accuracy of documents and reports
Maintain confidentiality of all billing and provider-related information
Maintain regular and predictable attendance
Preferred
At least one year of customer service experience
Experience with Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel
Internal and external customer service experience
Benefits
13 Paid Holidays - 12 Vacation Days and 12 Sick Days per year, starting on day 1.
Career Development: Expand your skills with ongoing learning opportunities.
Tuition Reimbursement: Support for your educational goals.
156% match on retirement contributions
Caring Organization: Be part of a workplace that values inclusivity and diversity.
Flexible Schedules: Balance work and life with our flexible scheduling options.
Company
Nebraska Department of Health and Human Services
The Department of Health and Human Services team contributes to the lives and health of Nebraskans every day.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Larry Kahl, FACHE
Chief Operating Officer
Amy McKeighan
Talent Acquisition Partner
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