Caesarstone Ltd. - Corporate · 20 hours ago
National Account Manager - Porcelain
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
$115K/yr - $140K/yr
5+ years expCaesarstone Ltd. is a leader in the surfacing industry, and they are seeking a National Account Manager for their porcelain product category. This role involves acting as a product advocate, providing training and technical support to sales teams, and building relationships with key stakeholders in the market.
Building MaterialHome DecorInterior Design
Responsibilities
Assist sales in closing large contract / builder / multi-family deals by offering technical know-how and support
Work directly with key larger flooring installers to build relationships and brand awareness
Data-mine resources for specs to steal and actively pursue deals in key markets
Seek out new sales opportunities such as pool developers and outdoor kitchen designers (areas beyond BDM / A&D responsibilities) to grow sales
Seek out national partnerships with grill companies, furniture companies, or retailers to place porcelain as part of a corporate program
Travel with displays / samples to ensure any client has up to date samples and catalogs
Log into sales force to see placement opportunities; work with BDM and align on sample and display placement
Promote porcelain related campaigns in the field via active evangelism
Actively promote and evangelize large format gauged porcelain panels and slabs across all channels
Work with Sales Enablement to update any modules and actively train new hires on porcelain
Be able to provide CEUs on porcelain as needed
Develop relationships with tile installation community
Educate fabricators and tile installers on the CS porcelain line and proper installation techniques
Accompany sales on technical oriented calls across all channels
Represent CS with all pertinent trade groups such as ISFA, TCNA, TCAA, and NTCA
Develop a tile installer network program to ensure quality installation and fair pricing
Gather competitive intel from the field including pricing, promotions, new launches
Ongoing assessment with input from RSMs existing distribution framework and make recommendations for any needed adjustments
Qualification
Required
5–7 years of experience in the surfacing industry, ideally with porcelain slabs, large-format gauged porcelain panels (GPTP), tile installation, or related flooring/wall systems
Proven experience in a field, technical support, product training, or sales enablement role within building materials
Demonstrated knowledge of fabrication processes, installation requirements, and project lifecycle within both residential and commercial environments
Advanced understanding of porcelain manufacturing, properties, fabrication techniques, installation methods, and industry standards
Ability to read and interpret architectural drawings, specs, and technical documentation
Skilled in identifying fabrication or installation issues and supporting claims assessments
Proficiency in CRM systems (Salesforce preferred) and Microsoft Office Suite
Valid driver's license with an acceptable driving record
Ability to lift and transport samples/displays (up to 40 lbs.)
Ability to travel up to 60% across the assigned territory, including overnight travel
Deep technical knowledge of porcelain, installation methods, and fabrication best practices; ability to translate complex information into practical guidance
Builds strong relationships with fabricators, installers, A&D firms, trade partners, and internal teams; serves as a trusted advisor and product evangelist
Identifies opportunities, uncovers new customer segments, and supports closing large projects with technical credibility and consultative expertise
Comfortable delivering CEUs, hands-on demonstrations, and technical workshops for varied audiences across skill levels
Understands market dynamics, competitive landscape, and distribution models; capable of recommending strategic shifts based on field insights
Exceptional verbal, written, and presentation abilities; confident presenting to installers, sales teams, A&D firms, and senior leaders
Uses sound judgment when assessing claims, evaluating installations, or advising on corrective actions; able to diagnose root causes effectively
Works closely with Sales, Marketing, Sales Enablement, and Product teams to drive alignment, share insights, and optimize product success
Thrives in a fast-paced, field-based environment with shifting priorities; highly organized and able to manage travel, scheduling, and customer needs with minimal oversight
Preferred
Bachelor's degree in business, Construction Management, Architecture/Design, or related field preferred; equivalent industry experience accepted
Experience interacting with trade groups (ISFA, TCNA, TCAA, NTCA) strongly preferred
Prior experience providing CEUs or technical training sessions to A&D, fabricators, installers, or trade partners is an asset
Company
Caesarstone Ltd. - Corporate
Industry-leading surfaces, since 1987 - Turning a grain of sand into a timeless workspace.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$331.29MKey Investors
TENE Investment Funds
2016-09-11Post Ipo Equity· $43.5M
2016-03-07IPO
2014-05-28Post Ipo Equity· $287.79M
Leadership Team
Daniel Clifford
President
Recent News
2026-01-06
2025-12-10
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