Scalence L.L.C. · 1 day ago
Business Analyst - Project Management
Scalence L.L.C. is seeking a highly analytical and detail-oriented Mortgage Servicing Product Analyst to join their product team. This role is essential in bridging the gap between business needs and technical solutions, focusing on mortgage servicing operations and regulatory compliance.
Information Technology & Services
Responsibilities
Analyze and document current-state mortgage servicing processes and identify opportunities for improvement
Define and maintain detailed business rules and logic to support servicing operations and compliance
Interpret and apply servicing guidelines from agencies such as Fannie Mae, Freddie Mac, FHA, VA, and USDA
Collaborate with product managers, developers, and servicing teams to translate business needs into functional requirements and user stories
Conduct gap analyses and impact assessments for regulatory and policy changes
Support UAT and validate that product enhancements meet business and regulatory requirements
Monitor product performance and user feedback to drive continuous improvement
Qualification
Required
Bachelor's degree in Business, Finance, Computer Science, or a related field
2+ years of experience in mortgage servicing, product analysis, or a related role
Strong understanding of mortgage servicing guidelines (e.g., GSE, FHA, VA) and regulatory requirements
Experience defining and managing business rules in servicing systems or platforms
Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and product management tools (e.g., Jira, Confluence)
Excellent communication, problem-solving, and organizational skills
Preferred
Experience with servicing platforms such as Black Knight MSP, Sagent, or LoanServ
Familiarity with Agile/Scrum methodologies
Product management or business analysis certification (e.g., CSPO, CBAP) is a plus
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
Funding
Current Stage
Late StageCompany data provided by crunchbase