Healthcare Alternative Systems, Inc. (HAS) · 10 hours ago
Program Manager- NEXA
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$60K/yr - $65K/yr
3+ years expHealthcare Alternative Systems, Inc (H.A.S) is seeking a Program Manager for their NEXA clinic, responsible for overseeing day-to-day operations and staff management to support participants in opioid addiction treatment. The role includes supervising clinical staff, managing clinic budgets, ensuring compliance with regulations, and driving program growth and efficiency.
Health CareNon ProfitWellness
Responsibilities
Supervises and assists staff in clinical matters and responsibilities
Conducts bi-weekly staff meeting and weekly clinical staffing
Conducts staff annual performance appraisals
On Call
Supervises and assists staff in clinical matters and other programmatic responsibilities
Participates in the interviewing, hiring, training clinic staff and interns
Evaluates, manages, counsels and makes recommendations for termination of staff
Identifies program needs and communicates with the Program Director
Manages NEXA clinic operations to budget/planned results
Provides direction to clinic personnel and relays company mandates, goals and objectives to program staff
Maintains participant records in accordance with agency standards
Works closely with staff via regular supervision to ensure the completion of performance goals, by conducting weekly supervision and hosting monthly team meetings
Communicates with and ensures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, SOTA, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, audits, etc
Identifies cost-saving opportunities, operational efficiencies, etc., and implements them
Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements
Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
Works closely with NEXA Medical Director, Psychiatric consultant, as applicable, QA/QI activities in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF, performance improvement initiatives, productivity goals, quality participant care, customer service, operational enhancement, growth of participant census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement
Maintains familiarity with OTP federal & state laws, regulations, etc. and the application of such
Maintains familiarity with CARF standards and the application of such
Maintains and updates policy & procedure manual and clinic operations manuals and procedures
Serves as a clinic resource and provides or arranges for clinic training as requested/necessary
Grows program operations (responsible for new grants/expansion of programs/expanding service hours/expansion of NEXA hours)
Signs documentation of non-licensed staff
Maintains patient, employee and company confidentiality
Attends and participate in annual agency meetings, and fund-raising efforts
Provides training, as needed, for staff
Other tasks as assigned
Qualification
Required
Must be familiar with DHS regulations (2060 & 2090), DMS-V, and ASAM placement criteria
Bilingual (Spanish/English) preferred and have a thorough understanding of social and cultural patterns of Hispanics and other minorities
Knowledge of MS Office applications
Excellent supervisor skills (i.e., team building and coaching skills, with the ability to lead, encourage and train staff)
Proficient in communicating accurately and effectively in both verbal and written correspondence, predominately English
Must be knowledgeable and able to utilize group dynamics
Flexible to adapt to schedules and workload to the needs and demands of the program
Possession of a valid Illinois driver's license and willingness to use personal vehicle in course of employment
H.A.S. requires all staff to work onsite
Understanding of clinic operations, with significant amount of time working in the field of substance abuse
Must have knowledge of Illinois DUI laws and familiarity with SAMMS software
Must have knowledge in the areas of clinical treatment with demonstrated organizational and leadership skills with the ability to supervise and manage personnel
Must be competent with ASAM placement criteria and DSM-V diagnoses standards
Must have an understanding of HIPAA, Federal, State & CARF standards & regulations
Strategic thinker to be able to recommend alternative solutions, execute and monitor
Self-starter, able to work autonomously and generate ideas and benefits for the Company
Customer service focused, eager and energetic
Excellent interpersonal and communication skills, effective in both verbal and written correspondence
Must have a high degree of ethical decision-making skills needed to handle spontaneous crisis and relapse intervention requiring advance degree of professionalism and proper due diligence with follow up interventions and documentation
Must have clinical and training experience in substance abuse and MISA (mental health) and familiarity with the managed care environment
Must be IAODAPCA certified and maintain CADC active
Bachelor's degree in human or social sciences, or social work or from a regionally accredited educational institution which has U.S. Department of Education approval
Must have at least two (2) years management experience in the substance abuse field
Multiple (1-2) years of experience as an administrator of a clinical program
Must have at least three years of counseling experience in the substance use field, Medication Assisted Program/Opioid Treatment Program preferred
Must be Certified by ICB- Illinois Certification Board, Inc
Preferred
Bilingual (Spanish/English) preferred and have a thorough understanding of social and cultural patterns of Hispanics and other minorities
Master's degree preferred
Must have at least three years of counseling experience in the substance use field, Medication Assisted Program/Opioid Treatment Program preferred
Benefits
Generous Paid Time Off (PTO)
13 Paid Holidays – Enjoy time off to rest and recharge
Comprehensive Health Insurance – Affordable HMO, PPO, and HSA options through Blue Cross Blue Shield
Dental & Vision Coverage – Choose from HMO or PPO dental plans and vision coverage through Blue Cross Blue Shield
Flexible Spending Account (FSA)- Medical, dependent care and commuter
Retirement Plan – 403(b)
Life & Disability Insurance
Education & Training Support - $200 dollars annual
Voluntary Benefits
EAP
Company
Healthcare Alternative Systems, Inc. (HAS)
In 1974, Healthcare Alternative Systems (HAS) began as a response to the health disparities among Chicago's Hispanic community.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.08MKey Investors
DuPage Foundation
2023-07-18Grant· $0.08M
Leadership Team
José Antonio Larios
PAIP Partner Abuse Initiative Program/Anger Management Counselor.
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