Lynn Community Health Center · 6 hours ago
Office Coordinator SBHC Ingalls Elementary School
Lynn, MA
Full-time
Onsite
New Grad, Entry LevelLynn Community Health Center is seeking an Office Coordinator for their School Based Health Center at Ingalls Elementary School. The Office Coordinator will support the daily activities of the SBHC by coordinating medical and behavioral health care for students, managing appointment scheduling, and maintaining patient records.
Health CareHospitalNon Profit
Responsibilities
Responsible for coordinating daily activities and functions of the Integrated SBHC including all Behavioral Health and Medical tasks
Organize and maintain record keeping data collection systems, including patient registration forms, encounter forms, and provider’s notes; maintain and organize all files
Schedule student appointments for both medical and Behavioral Health
Answer phones
Assist SBHC Site manager and other staff clinicians with promoting clinic services and assuring necessary communication among LCHC, Lynn Public School students, staff, nurses, parents, as well as the other SBHC staff
Monitor and facilitate patient flow, to assure efficiency for patients and providers for both medical and Behavioral Health services. Maintain order and discipline in the SBHC
Order and restock clinic supplies. (Office supplies are the responsibility of the Office Coordinator. Clinic medical supplies and Behavioral Health supplies are the responsibility of the providers who may request the assistance of the Office Coordinator as needed)
Report pertinent patient observations to the appropriate provider
Maintain confidentiality in accordance with LCHC Confidentiality Policy
Attend relevant / required DPH and other trainings
Perform word processing and data entry duties as needed. Prepare reports for DPH, LCHC, and SBHC
Talk with students briefly regarding their chief complaint/reason for visit. Relay this information to the Behavioral Health provider or Nurse Practitioner. If the student seems to require urgent assessment, employee must notify the appropriate provider so that an urgent assessment can be done by the provider. Employee may also elect to refer student to school nurse
Assist Behavioral Health and Medical Provider with follow up of students regarding missed appointments, repeat lab tests, referrals, insurance information, notes to teachers, reminders of appointments, and other duties as assigned by Medical or Behavioral Health Provider
Interact with students to build confidence and trust in services available at the SBHC and LCHC
Transport Lab samples to/from SBHC and LCHC
Processes interoffice and outside mail by transporting mail to/from SBHC and LCHC
Update and prepare SBHC forms and notices as needed
Assist and refer students without insurance to enrollment coordinators at LCHC or school nurse
If employee is certified by the Health Center to serve as a language interpreter, the Office Coordinator will assist all SBHC staff with interpreter services as needed. If the employee is concerned about interpreting information of a traumatic or stressful nature, additional training from the Behavioral Health Dept will be offered to the employee, so that the employee can feel adequately prepared and comfortable discussing the content of the material while interpreting. Interpreter services utilized in the SBHC should not be of an unreasonable length (beyond 30 minutes) so that the Office Coordinator can complete his/her other duties. Additionally, the SBHC staff must take into consideration the Office Coordinator’s schedule (start and end time) when seeking Office Coordinator support for interpreting
Assist other SBHC Office Coordinators at other sites when able and if necessary with all tasks above. If one SBHC requires coverage (Office Coordinator out/off), the SBHC PASS Manager will assign other SBHC OC to physically cover when necessary. If a second Office Coordinator is also out/off, all Office Coordinators will cover the site remotely that requires coverage by seniority or on a rotating schedule that is based on business of their own site. This will include cross training of all tasks that are necessary to provide coverage to other schools
Register patients using EPIC (Electronic Management System)/other electronic system utilized
Process address changes/demographic information prior to each patient encounter
Complete BH referrals and referral communication
Identify and update insurance coverage status and information on patient record at each clinical encounter for both medical and Behavioral Health providers
Follow Behavioral Health protocol regarding notification and processing of new intakes and/or changes in patient’s demographics and/or insurance
Assist patients with completion of confidential care paperwork when necessary. Process all confidential care applications as per LCHC policy
Attend all mandatory monthly training meetings or as requested by Pass Manager
Qualification
Required
History of satisfactory attendance and a positive work attitude
Experience with adolescents/children, particularly of the age group of the individual school where employee is working
Computer/typing Skills; Experience with Microsoft office applications including Word, Outlook, Excel, and PowerPoint
Knowledge of Third Party Billing, insurance reimbursement
Ability to work in a fast-paced environment that requires frequent multitasking; Flexibility
Effective Communication skills with multiple disciplines, professionals, and students/parents
Excellent organizational skills and social skills
Ability to work independently, be self-motivated, detail oriented, and assertive when necessary
Immunizations up to date and annual TB testing is required
Results of inquiry to Criminal Offender Record Investigation (CORI) must be acceptable under health center standards
Must have their own transportation for use when transporting lab specimens, vaccinations, mail, and/or supplies to and from SBHC and LCHC
Preferred
Experience in a Health Care and/or Mental Health setting; familiar with medical records and medical terminology preferred
Hepatitis B vaccine and annual flu immunization are strongly recommended
Benefits
Immunizations up to date and annual TB testing is required.
Hepatitis B vaccine and annual flu immunization are strongly recommended. (All necessary vaccines are available at no charge at the health center).
Company
Lynn Community Health Center
Lynn Community Health Center is a non-profit organization that provides health care services to communities.
Founded in 1971
501-1000 employees
H1B Sponsorship
Lynn Community Health Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (1)
2022 (3)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Kiame Mahaniah
Chief Executive Officer
Ryan Sullivan
Chief Financial Officer
Recent News
2025-04-09
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