Distribution International · 8 hours ago
Customer Service Representative
Distribution International is an industry leader in energy-efficient insulation and building material products. They are seeking a Customer Service Representative to serve as the key customer contact, providing order support and product information while engaging with customers over the phone and via email.
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Responsibilities
Ability to maintain a positive rapport with customers, providing world class service
Exemplary customer service skills, analytics and problem- solving skills
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements
Any other duty, task, or responsibilities as assigned
Qualification
Required
Minimum of 18 years of age
If operating a Company Vehicle, a valid driver's license will be required
1- 2 years of experience in a customer service role
Ability to perform basic math calculations
Personable, enthusiastic and engaging personality
Excellent communication skills, both verbal and written
Ability to maintain a positive rapport with customers, providing world class service
Exemplary customer service skills, analytics and problem-solving skills
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements
Able to lift 50 lbs. unassisted to load and unload various products
Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed
Benefits
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence®: minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Company
Distribution International
Distribution International is a distributor of thermal and acoustical insulation and related supplies.
Funding
Current Stage
Late StageTotal Funding
unknown2021-09-08Acquired
2013-08-02Debt Financing
2010-01-01Private Equity
Recent News
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