Wonderist Agency - Dental Marketing · 5 hours ago
Operations Manager
Wonderist Agency is a full-service marketing agency that supports over 1,000 dentists across the country. The Operations Manager plays a critical role in ensuring the leadership team is organized and aligned, coordinating initiatives across departments and providing essential operational support to enable strategic focus.
AdvertisingHealth CareMarketing
Responsibilities
Provide project management support across the leadership team, tracking initiatives milestones and ensuring they stay on track and within scope
Report on initiative status to Chief of Staff and leadership team, escalating risks and issues as needed
Coordinate cross-functional initiative timelines, stakeholders involvement and dependencies or potential bottlenecks
Support ad-hoc tasks as needed by executive leadership, including meeting preparation, slide deck creation, and brief development
Capture decisions in meetings and support moving initiatives forward
Coordinate Directors and Team Leads to produce required materials for QBRs and Annual Planning (KPI tracking, initiative project plans, capacity plans, etc)
Support the Annual Planning and QBR processes by managing timelines, tracking submissions, and ensuring completion
Ensure materials meet quality standards for clarity, alignment, and completeness before final review
Partner with the Office/Culture team to manage scheduling, logistics, and documentation for leadership meetings and company events
Maintain organized documentation systems for key decisions, initiatives, and processes
Coordinate meeting preparation and follow-up to ensure action items are tracked
Support daily Monday.com operations, including user access, data cleanup, board optimizations, and workflow efficiency
Resolve operational bottlenecks and workflow issues in partnership with the COS
Assist Directors and Team Leads with Monday.com automations and troubleshooting
Maintain data quality and consistency across work management tools
Help identify and resolve workflow issues
Draft communications, updates, and materials on behalf of leadership as needed
Maintain communication loops between leadership and teams
Surface operational issues that need attention
Support the Chief of Staff with administrative and operational tasks
Qualification
Required
3-5 years of experience in operations, project management, or executive support roles
Proven ability to manage multiple projects and stakeholders simultaneously
Strong organizational and time management skills
Experience with project management or work management tools
Excellent written and verbal communication skills
Preferred
Bachelor's degree preferred
Experience in marketing agency or professional services environment
Monday.com or similar work management platform experience
Background supporting executive teams or C-suite leadership
Experience coordinating planning cycles or strategic initiatives
Familiarity with CRM systems
Company
Wonderist Agency - Dental Marketing
Wonderist Agency is a full-service marketing agency for dental practices to help them grow their new patient base through a personalized, results-focused marketing plan.