Options for Southern Oregon · 13 hours ago
Quality Assurance Coordinator
Medford, OR, US
Full-time
Onsite
Mid LevelOptions for Southern Oregon is dedicated to providing quality care and services, and they are seeking a Quality Assurance Coordinator to maintain their Quality Assurance System. The QA Coordinator will facilitate communication between various teams, oversee quality management activities, and ensure compliance with state and federal regulations while providing high-level care coordination for individuals.
Non Profit
Responsibilities
Works with the Chief Operations Officer and QA team to maintain a Quality Assurance Committee with Membership in alignment with CFRs, OARS and CCO Agreement standards
Works with QA team and managers to follows annual compliance plan to ensure completion and that goals are met
Raises system and compliance issues and follows until a resolution is complete. Maintains appropriate records of QA team activities and decisions
Ensures that the CCO metrics are achieved. If necessary, provides the necessary mental health service to ensure metrics are met
This position may be required to complete assessments and treatments plans (Children/Adults), meet clients in the community, and provide care coordination and transition planning for special cases
Facilitates the development and adoption of standards (goals, objectives and benchmarks)
Coordinates the agency’s preparation efforts for reviews from oversight organizations
Provides training and guidance to Options staff and subcontractors on Medicaid/Medicare compliance
Works with electronic health record staff on workflows that meet compliance guidelines
Provides assistance to fidelity or contracted programs as needed and may fill in to manage departments
Provides complex care coordination between multiple agencies. Ensures care is established and set prior to hospital discharges
Responds to occasional clients who present in the waiting room with a crisis
Facilitates the development of annual QA Work plans, defining and assisting in the definition of the types of data needed to assess performance and identifying sources of data
Coordinates reviews of agency sub-contractors, provides technical assistance and monitors compliance to contract
Depending on needs of the program, may need to travel between sites or transport clients
May assist in training and supervision of academic interns, including working with applicable schools and their systems
Licensed clinicians are required to register with their applicable board to assist in training and supervision of staff seeking certification/licensure
Qualification
Required
Master's degree in a behavioral health field or Registered Nurse (BSN required) or Occupational Therapist required
Knowledge and understanding of the Medicaid system
Understanding of challenges facing those receiving mental health services
Must be a QMHP on the Mental Health & Addictions Certification Board of Oregon (MHACBO) registry
OR Meet eligibility qualifications to register with MHACBO (please visit www.mhacbo.org for more information)
OR Must be registered as a licensure intern with the State of Oregon or be licensed in Oregon as an LMFT, LCSW, LPC or clinical Psychologist
In order to avoid potential conflict of interest, applicants for this position cannot have received services from Options for Southern Oregon within the last 12 months
Candidates must be able to use e-mail, compose documents, save and locate documents electronically, and learn to use our Electronic Health Record (EHR) system
Possess business experience sufficient to meet the demands of the position, including demonstrated proficiency with a variety of software applications including MS Office, including Excel
Must pass state-required background and DMV checks
Candidate must be able to work independently and flexibly, under general supervision
Benefits
Family medical, dental, long term disability, 403(b) plan with 6% match, and more.
Generous paid time off policy. (Annual accrual up to 208 hours - based on FTE status and available to use upon accrual). Plus 11 paid holidays annually.
Company
Options for Southern Oregon
Options for Southern Oregon, Inc. is an Oregon non-profit, 501(c)(3) corporation based in Grants Pass since 1981.
Founded in 1981
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase