Grille Mechanical Contractors · 11 hours ago
Marketing and Operations Coordinator
Wall, NJ 07727
Full-time
Onsite
Entry Level
$23/hr - $33/hr
2+ years expGrille Mechanical Contractors is a family-owned and operated HVAC company with over 40 years of experience. They are seeking a highly organized and motivated Operations & Marketing Coordinator to support front-office operations and marketing efforts, playing a key role in customer communication, dispatch, and executing marketing initiatives.
Construction
Responsibilities
Answer incoming customer calls and schedule service, maintenance, and emergency appointments
Assist with dispatching technicians based on priority, availability, and location
Confirm appointments and communicate schedule updates to customers and technicians
Enter job details, notes, and invoices into the CRM or dispatch software
Support billing, payment processing, and basic administrative tasks
Maintain organized customer records and service histories
Assist with maintenance agreement tracking and renewals
Provide professional customer service and handle basic issue resolution
Create, schedule, and execute marketing campaigns
Manage social media scheduling and content (service photos, promotions, reviews, team highlights)
Assist with email marketing, promotions, and customer communications
Manage Website and SEO - updating website content, service pages, and location-based pages
Optimize blog posts, service descriptions, and FAQs using basic keyword research and on-page SEO best practices
Monitor Google Business Profile updates, service categories, photos, and posts to support local SEO
Track website traffic, search visibility, and lead sources using tools like Google Analytics and Search Console
Monitor and respond to online reviews (Google, Facebook, etc.)
Develop, design and produce marketing materials
Coordinate branded materials, uniforms, and printed assets
Qualification
Required
2+ years of experience in office administration, dispatch, marketing, or a related role
Strong multitasking and organizational skills
Excellent written and verbal communication abilities
Comfortable working in a fast-paced, service-based environment
Proficiency with computers, CRM, scheduling, and basic marketing tools
Ability to manage competing priorities and meet deadlines
Preferred
Experience in HVAC, construction, or home services
Familiarity with dispatch software is a plus (ServiceTitan, Housecall Pro, Jobber, etc.)
Basic SEO knowledge (local SEO, on-page optimization, Google Business Profile)
Experience with Canva or similar design tools
Understanding of lead tracking and local service marketing
Benefits
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Medical, dental, and vision benefits
Life & Accidental Death/Dismemberment Insurance - 100% Company Paid
Paid Time Off, Holidays Off Paid, and Birthday Off Paid
Annual Bonus
Stable, year-round position
Opportunity to grow into a senior operations or marketing role
Supportive, team-oriented work environment
Company
Grille Mechanical Contractors
Grille Mechanical is a family owned and operated HVAC company.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase