Universal Orlando Resort · 17 hours ago
Supervisor, Technical Entertainment
Orlando, FL
Full-time
Onsite
Mid, Senior Level
3+ years expUniversal Orlando Resort is a leading entertainment destination, and they are seeking a Supervisor for Technical Entertainment. This role involves supervising technical aspects of entertainment areas and ensuring show quality while collaborating with various partners and supporting team members.
Entertainment
Responsibilities
Responsible for the technical planning, execution, and quality assurance of all technical operations of the assigned entertainment venues
Supervise and evaluate all technicians in the designated discipline. This includes training new employees, assessing their performance, addressing employee relations issues, and scheduling hourly technical staff
Attend scheduled meetings and communicate important information related to entertainment operations with other UO divisions, upper management, and team members within the Entertainment department
Monitor and enforce all policies and procedures set forth by the Entertainment Department to ensure the safe operation of technical equipment. Develop and implement Standard Operating Procedures (SOPs) for their specific discipline
Ensure that all Technical Entertainment employees in the assigned area complete mandatory training classes and encourage them to pursue educational opportunities that will enhance their job performance
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
Performs other duties as assigned
Qualification
Required
High school degree or GED required
Supervises all technical aspects of assigned entertainment areas, projects, or events, ensuring show quality and a positive guest experience
Collaborates with internal and external partners to ensure the project scopes & show intent are met, while supporting the hourly team members with proper communication, scheduling of tasks
Responsible for the technical planning, execution, and quality assurance of all technical operations of the assigned entertainment venues
Supervise and evaluate all technicians in the designated discipline
This includes training new employees, assessing their performance, addressing employee relations issues, and scheduling hourly technical staff
Attend scheduled meetings and communicate important information related to entertainment operations with other UO divisions, upper management, and team members within the Entertainment department
Monitor and enforce all policies and procedures set forth by the Entertainment Department to ensure the safe operation of technical equipment
Develop and implement Standard Operating Procedures (SOPs) for their specific discipline
Ensure that all Technical Entertainment employees in the assigned area complete mandatory training classes and encourage them to pursue educational opportunities that will enhance their job performance
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
Performs other duties as assigned
Preferred
Bachelor's degree from a four-year college or university in related field preferred
One to three years within a supervisory/lead position preferred
Three to five years of experience within the professional entertainment or theme park industry preferred
Or equivalent combination of education and experience
Company
Universal Orlando Resort
For years, we’ve been creating a legacy of unforgettable experiences for our Guests.
10001+ employees
H1B Sponsorship
Universal Orlando Resort has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (5)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Tracey Stockwell
CFO
Bobby B. Belzeski
Human Resources Business Partner
Company data provided by crunchbase