CHOICE Healthcare Services · 16 hours ago
Practice Manager
Sacramento, CA
Full-time
Onsite
Entry, Mid Level
$61K/yr - $75K/yr
1+ years expCHOICE Healthcare Services is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. The Practice Manager is responsible for strategic planning, office management, staffing, and overseeing various operational functions within the dental practice.
Hospital & Health Care
Responsibilities
Practices focus
Plans for hiring office personnel
Research demographic of the trading zone
Identifies target patients
Identifies marketing strategies
Roles may be secondary and supportive to direct or department manager
Collects resumes
Pre-screens candidates
Enforces handbook policies & other notices
Associate, Team and Patient scheduling
Roles may be secondary and supportive to HR & Scheduling/General Anesthesia Teams
Review timecards
Approve payroll exceptions such as overtime and penalty pay
Processes bill payments
Opens and distributes mail
Assists CE tracking for doctors and staff
Maintains the business practice plan
Installs and oversees the office’s systems and operating procedures
Auditing daily charts
Reviews daily reports
Reviews daily GAP list reports
Reviews the Daily Ortho Referral Report
Ensures schedule is booked according to office protocol
Ensuring scheduled appointments are confirmed at least 2 days prior to appointments
Roles may be secondary and supportive to their respective department managers (e.g. HR, Call Center, Billing, etc.)
Projects and duties as assigned by Supervisor
Oversees Staffing
Manages and supports personnel
Oversees payroll
Oversees Benefits
Dealing with resolutions on patient and staff grievances
Assists in employee office job descriptions and performance reviews
Reviews employee time sheets, documents tardiness and absences
Training staff & managing site visits of interns or potential candidates
Roles may be secondary and supportive to HR manager
Performs data entry
Performs banking
Assists billing
Assists in collections
Assists in insurance processing
Performs related administrative services
Roles may be secondary and supportive to billing manager
Acts as a liaison to maintenance of computers and computer networks
Assists IT with technical issues resolution
Trains and supports users
Performs educating staff of practice management software updates
Directly supervises employees within the office
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems
Leads daily morning huddles with doctor and team to discuss daily schedule and review weekly and monthly goals
Plans and facilitates weekly and monthly team meetings to review practice goals, recognize outstanding performance, discuss upcoming events, promotions, and programs, identify and solve problems, and provide training to team members
Qualification
Required
High School Diploma or equivalent
1+ years of managing a dental practice both on the operations and personnel side
Experience utilizing Profit & Loss and other financial reports to manage monthly production goals
Preferred
Experience working for a Dental Service Organization
Bilingual in Spanish
Benefits
Care for your wellbeing and work-life balance
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Comprehensive benefit package
Company
CHOICE Healthcare Services
CHOICE Healthcare Services is a dental service organization focused on providing care to help children everywhere smile.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jessica Clark, SHRM-CP
HR Business Partner
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