Sound Transit · 9 hours ago
Senior Program Manager-ADA Compliance
Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$81K/yr - $180K/yr
5+ years expSound Transit is responsible for providing public transportation services in the region, and they are seeking a Senior Program Manager - ADA Compliance to manage the agency's ADA program. The role involves ensuring compliance with federal and state laws, developing related policies, and providing training and technical assistance.
Public TransportationRailroadTransportation
Responsibilities
Responsible for the development, management, and implementation of the Agency's ADA Program
Oversees and may lead ADA consultations and investigations
Supports the development of comprehensive ADA compliance processes and procedures
Prepares and submits Federal Transit Administration (FTA) reports including semi-annual reports, ADA Program and Triennial Review
Serves as the Agency’s designated ADA compliance contact and ensures compliance with federal regulatory guidelines
Coordinates with departments on applicable federal requirements for reviews and audits, develops responses, and develops audit and review mitigation and corrective action plans
Develops, oversees, and may facilitate ADA training
Provides technical assistance on ADA issues to staff, contractors, and operating partners
Creates and conducts outreach programs that support and expand the mission of the ADA Program; coordinates with Marketing and Communications Department to create a communications strategy and message for the ADA Program
Translates ADA best practices into readily consumable resources and programs aligned to business needs
Conducts research into current rules and regulations, create new and modified policies, obtain legal guidance as required, analyze relevant information to compile reports, and advise management
May monitor and report Prime/General contractor, sub-contractor, and sub-recipient ADA compliance; recommend corrective action when appropriate; conducts ADA on-site compliance reviews
Participates and attends meetings with interest groups, community-based organizations and regional partners as appropriate
Supervises, trains, coaches, and motivates the ADA compliance team; coordinates and provides training and growth opportunities, assists in the management of the workflow and prioritization of projects
May lead and/or support special projects
Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency
Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy
It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees
It is the responsibility of all employees to integrate sustainability into everyday business practices
Other duties as assigned
Qualification
Required
Bachelor's degree in Public Administration, Business Administration, or a related field
Five years of experience in managing ADA and passenger accessibility in a non-profit, public sector or service environment preferred; Or an equivalent combination of education and experience
Valid drivers license
Advanced knowledge of ADA compliance requirements (ADA)
Applicable Civil Rights laws, rules, regulations, and policies
Exceptional program/project management skills and a proven ability to manage a complex portfolio of work
Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies
Establishing and maintaining effective working relationships with other division staff, management, vendors, outside agencies, community groups, and the general public
Advanced knowledge of investigation processes including customer service methods, conflict management, and problem solving
State and federal regulations related to area of assignment
Utilizing necessary personal computer software programs to fulfill assigned work including compiling and preparing spreadsheets and a variety of specialized reports
Preparing and analyzing complex data and numerical computations
Effective oral and written communication
Team leadership and supervisory principles, methods, and techniques
Benefits
Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
Long-Term Disability and Life Insurance.
Employee Assistance Program.
Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
Parental Leave: 12 weeks of parental leave for new parents.
Pet Insurance.
ORCA Card: All full-time employees will receive an ORCA card at no cost.
Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
Company
Sound Transit
Sound Transit is a public transit agency serving the Seattle metropolitan area.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Juan Higuera
Chief of Staff to CEO
John S. Henry, CPA, CMA, CTP
Chief Financial Officer and Treasurer
Recent News
2025-12-05
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