Trident Consulting · 1 week ago
Senior Engineer III – End User Computing (Sr. Quality Engineer)
Rosemead, CA
Full-time
Hybrid
Senior Level
7+ years expTrident Consulting is seeking a Senior Engineer III – End User Computing (Sr. Quality Engineer) for one of their clients, a global leader in business and technology services. The role involves ensuring the design, delivery, quality, and operational excellence of end-user technology ecosystems, focusing on stability, security, and user experience across enterprise platforms.
AnalyticsArtificial Intelligence (AI)Big DataEnterprise Resource Planning (ERP)Information TechnologyMachine Learning
Responsibilities
Lead quality engineering and operational excellence for:
Windows & macOS laptops/desktops
IPads, iOS mobile devices
Microsoft 365 ecosystem (Outlook, Teams, SharePoint, OneDrive, Exchange Online)
Integrate and manage endpoint platforms:
Microsoft Intune (Windows)
JAMF (macOS/iOS)
Ensure alignment with enterprise architecture, security, and compliance standards
Embed monitoring, telemetry, automation, and Digital Experience (DEX) analytics
Analyze incident trends, defects, and performance metrics to drive improvements
Proactively identify risks and service issues and lead corrective actions
Partner with IT Operations, vendors/MSPs, and business stakeholders
Present technical findings to both technical teams and senior leadership
Qualification
Required
7–10 years of IT engineering or IT operations experience
Strong background in managed services environments and vendor oversight
Deep expertise in End-User Computing technologies
Deep expertise in Microsoft 365 (Teams, Outlook, SharePoint, OneDrive)
Deep expertise in Windows, macOS, iOS/iPadOS
Deep expertise in Intune, JAMF
Deep expertise in Microsoft Defender for Endpoint
Strong understanding of Identity & security: Entra ID, Conditional Access, DLP, compliance
Strong understanding of platform architecture and product lifecycle management
Experience with Agile, DevOps, CI/CD methodologies
Proven ability to analyze defect trends, incident data, and quality metrics
Excellent communication skills for technical and non-technical audiences
Bachelor's Degree (technical, engineering, or business discipline)
Background check required
Badge access required
Preferred
ITIL, Agile, or DevOps process improvement experience
Digital Experience Monitoring (DEX), telemetry, observability tools
Experience supporting large enterprise environments
Endpoint analytics, device health metrics, and monitoring frameworks
Strong understanding of cloud collaboration and EUC-cloud integrations
Company
Trident Consulting
Trident Consulting expertise in big data, AI & analytics, cloud, infrastructure, ERP, Java frameworks and technologies, Engineering and R&D.
51-200 employees
H1B Sponsorship
Trident Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (3)
2022 (2)
2021 (7)
2020 (15)
Funding
Current Stage
Growth StageLeadership Team
Shabana Siraj
CEO and Founder
Company data provided by crunchbase