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West Community Credit Union · 9 hours ago

Mortgage Loan Officer

Columbia,MO,US

Full-time

Onsite

Mid Level

West Community Credit Union is seeking a Mortgage Loan Officer who plays a pivotal role in proactively soliciting new mortgage business and promoting the Credit Union’s products. The officer will conduct pre-qualification interviews, prepare loan application packages, and ensure compliance with lending policies while delivering exceptional service to members and potential members.

BankingFinanceFinancial Services

Responsibilities

Possesses comprehensive knowledge of Credit Union loan policies, products, procedures, processing, and underwriting guidelines

Keeps up-to-date with changes in lending standards, legal requirements, and trends in the local real estate and competitive market

Ensures lending functions are performed in accordance with established Credit Union policies and legal and regulatory requirements

Understands the foundation of determining credit worthiness

Attends and participates in meetings and committees as required

Uses independent business judgment and discretion in granting loan applications that benefit both the applicant and the Credit Union

Interviews members to collect information, takes applications, and processes preliminary documentation on loan requests

Assumes responsibility for the effective and professional completion of assigned loan origination functions

Counsels members on money management and financial matters

Counsels members whose loan requests were denied, explaining reasons and alternatives

Performs follow-up work to achieve conditional approval within established time frames

Ensures loan documentation, files, and related reports are complete, accurate, and timely

Submits monthly reports as scheduled

Analyzes and evaluates loan applications and related financial data closely and effectively

Completes lending operations in accordance with established Credit Union policies and legal requirements

Maintains effective communication and coordination with Credit Union personnel and management, providing assistance as needed

Coordinates functions with related departments and branches, providing support as needed

Assists mortgage loan personnel and serves as a backup as needed

Keeps management informed of area activities and any significant problems

Completes required records and reports

Assumes responsibility for related duties as required or assigned

Educates and advises members on the home buying process and mortgage loan options, discussing loan alternatives, credit criteria, interest rates, and loan documentation

Advises members of loan approval or denial, explaining denials clearly

Notifies members of problem ratios, credit ratings or title problems and advises on potential options

Answers questions, resolves problems, and informs members of Credit Union loan policies and services

Generates production by establishing a business development call program to solicit new mortgage loan business from realtors, builders, members, and other entities

Makes regular outside visits to foster relationships that increase mortgage loan applications

Identifies and recommends product and service offerings to meet member needs and Credit Union goals

Represents the Credit Union during outside business development calls

Post on Denim Social on a regular basis

Ensures Credit Union services are cross-sold professionally

Meets or exceeds established individual production expectations

Uses best business judgment to consult with members about financial goals and objectives

Serves as a trusted source for financial solutions, delivering extraordinary service and value

Establishes ongoing financial services relationships and encourages continued member engagement with the Credit Union

Maintains effective and professional business relations with members, realtors, and building professionals

Projects and maintains the Credit Union's professional reputation

Ensures that the work area is clean, secure, and well-maintained. Adheres to the Clean Desk Policy to ensure the security of the desk area

Safeguards Credit Union property such as laptops, cell phones, and mobile technology devices

Ensures good business relations with members and professionals, thoroughly explaining programs and services and courteously answering questions

Qualification

Mortgage loan originationCredit analysisRegulatory complianceSales experienceFinancial counselingInterviewing skillsAnalytical skillsProficiency with computer applicationsTitle reportsCommunication

Required