Oregon Health & Science University · 5 hours ago
Clinical Support Assistant
Portland, OR
Full-time
Onsite
Entry Level
1+ years expOregon Health & Science University is seeking a Clinical Support Assistant to perform various clerical and clinical support tasks within their Ambulatory Float Pool. The role involves direct patient interactions, assisting with clinic operations, and maintaining patient flow and safety in a fast-paced environment.
EducationHealth CareUniversities
Responsibilities
Process incoming/outgoing faxes (labeling, records requests, upload refill requests, etc.)
Scanning
Process InBasket – not triage related (records requests, labs, imaging, message routing, etc.)
Patient paperwork management (questionnaires, FMLA, provider signatures, no-show letters, etc.)
Track and stock patient paperwork and brochures
Process incoming/outgoing mail
Use of Microsoft Office - Outlook
General high level clerical and project support
Document legibly, concisely and accurately
Assists in admission process by recording patient’s name, address, phone number, age, and other personal information
Takes and records vital signs such as blood pressure, pulse rate, respiration rate, and temperature
Basic rooming to include only vitals, including social history, pain (no med reconciliation, allergies)
No medication related activities allowed (reconciliation, administration, preparation)
Makes appointment for patient or refers patient to medical staff for immediate examination or treatment
Transports patient to examination or treatment room with use of wheelchair or gurney or assists patient to walk; assists patient in undressing
Assists providers during procedures with treatment or examination by passing instruments, holding patient in proper position but not able to perform independent clinical functions such as dressing removal/application, suture/staple removal, apply topical medications, etc
Assists in workflow coordination of daily operations between front desk and back office to ensure patient and provider flow is efficient, such as by continuous monitoring of providers schedules to assure timeliness, identifying barriers to patient flow
Communicates with front and back office throughout the day regarding patient and provider continuous flow, participating with patient scheduling, room turnover, inventory management, and other clinical tasks as required to maintain patient and provider flow
Can accept a patient sample for point of care or lab resulting and add a patient label, then handoff to MA for Epic workflow of releasing lab order and labeling with Epic label
Technical support (MyChart, Epic, office equipment, etc.)
Attends staff meetings/huddles
Inventory management including equipment—notifying appropriate personnel when cleaning and repair of equipment is needed
Instrument processing pick up/drop off
Check expiration dates for medications/supplies
Turn over rooms/cleaning/stocking
Maintains knowledge of life safety, patient safety, fire and electrical safety and disaster plan
Monitors patient flow
Updates patient on delays
Provides excellent customer service
Addresses in-the-moment patient needs as directed
Maintains clean, safe, and orderly environment for patients, family, and clinical personnel
Attends education classes appropriate to job development
Uses consistent, professional communication with team members
Flexible coverage of internal service needs, and the continuous application of process improvement methods and skills
Receptive to feedback and coaching
Successfully completes the required initial training and core competency assessment before or during the trial service period
Maintains core competencies, and demonstrates continuous application of these skills throughout the period of employment
Completes all required modules and updates
Qualification
Required
High school diploma or equivalent, AND One year of experience with high volume contact with the public
OR 6 months of medical office experience, with high volume contact with patients
Fluency in written and spoken English. Must be able to communicate effectively verbally and in writing
Excellent telephone communication skills
BLS/CPR within six weeks of hire and then maintained without interruption
Preferred
Fluency in written and spoken English
Must be able to communicate effectively verbally and in writing
Excellent telephone communication skills
Extensive computer skills including MS Office and Windows required
Excellent customer service skills, and ability to multi-task in a fast-paced environment required
Must be detail oriented and have good organizational skills
Must be able to demonstrate excellent customer service skills
Must have good grammar skills
Must have a demonstrable record of reliable attendance, punctuality, and proven successful performance at past and present employers
Must be able to work both with a team and independently
Experience in a healthcare setting
Experience working with an electronic medical record system
Company
Oregon Health & Science University
OHSU is a health and research university provides patient care, research, education of the next generation of health care.
10001+ employees
H1B Sponsorship
Oregon Health & Science University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (136)
2024 (132)
2023 (121)
2022 (132)
2021 (109)
2020 (103)
Funding
Current Stage
Late StageTotal Funding
$36.6MKey Investors
U.S. Small Business AdministrationNational Institute of Allergy and Infectious DiseasesHyundai Hope On Wheels
2024-09-25Grant
2022-11-21Grant· $4.7M
2022-09-27Grant· $0.3M
Leadership Team
Tarek Salaway
Chief Executive Officer, OHSU Health
Lawrence Furnstahl
Executive Vice President & Chief Financial Officer
Recent News
News-Medical.Net
2026-01-16
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