C&N · 14 hours ago
Branch Operations Specialist
Coudersport, PA
Full-time
Onsite
Entry, Mid Level
2+ years expC&N is a financial institution dedicated to creating value through lifelong relationships with customers and communities. They are seeking a Branch Operations Specialist to support day-to-day retail operations, ensure operational accuracy, and provide excellent customer service.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Support daily retail operations for assigned branch(es), including teller oversight, report review, rejected item processing, branch security responsibilities, and audit preparation to ensure satisfactory audit outcomes
Oversee and participate in teller balancing, vault and ATM balancing (where applicable), currency ordering, cash shipments, and maintaining appropriate branch cash levels in partnership with the Retail Operations Coordinator
Perform teller transactions as needed, including deposits, withdrawals, loan payments, wire transfers, cashier’s checks, debit card issuance, safe deposit box access, and other customer service requests
Ensure required branch reports are completed, assist with outbound customer contact tied to reports, and handle administrative tasks such as office supply ordering and supporting marketing initiatives
Assist the Community Office Manager with training, coaching, and development of branch staff. May provide direct supervision, conduct performance evaluations, and support employee growth as assigned
Ensure all work is completed in accordance with bank policies, procedures, and regulatory standards while maintaining up-to-date knowledge of products and operational requirements
Exemplify C&N’s Customer Service Standards in every interaction
Qualification
Required
High school diploma or general education degree (GED)
2-4 years previous related experience in cash handling and/or customer service setting, preferably in a banking environment
Attention to detail and accuracy
Strong communication and multitasking abilities
Critical thinking and sound judgment
Leadership and team support
Customer-focused problem solving
Benefits
Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
Health & Wellness: Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
Employer-paid life and disability insurance.
Additional voluntary coverages to meet your unique needs.
Career Development: Access to education and development programs and ongoing support for personal and professional growth.
Company
C&N
97% of Citizens & Northern Bank customers say they would recommend us to their family and friends.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$15M2021-05-20Debt Financing· $15M
Leadership Team
B
Brad Scovill
President & CEO
Recent News
2025-10-24
Monteverde & Associates PC
2025-07-23
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