Integrated Insurance Solutions of Massachusetts · 15 hours ago
Receptionist
Framingham, MA
Full-time
Onsite
New Grad, Entry LevelIntegrated Insurance Solutions of Massachusetts is a growing independent insurance agency seeking a motivated Receptionist interested in a career path toward insurance licensing. This role involves managing front-desk operations, greeting clients, answering calls, and supporting licensed agents with administrative tasks.
Financial ServicesInsuranceRisk Management
Hiring Manager
Brian Robillard, CRIS, LUTCF
Responsibilities
Greet clients and manage front-desk operations
Answer and route incoming calls across multiple insurance lines
Collect and update client information in agency systems
Assist clients with basic policy questions, payments, and documentation
Perform data entry, filing, and document management
Support licensed agents with administrative and service tasks
Maintain confidentiality and comply with agency procedures
Qualification
Required
High school diploma or equivalent
Strong customer service and communication skills
Interest in pursuing insurance licensing
Organized, dependable, and eager to learn
Comfortable with computers and office systems including Microsoft Office
Preferred
Prior office, receptionist, or customer service experience
Exposure to an independent insurance agency environment
Applied Epic agency management system experience
Benefits
Paid insurance licensing path
Competitive pay with benefits and 401K plan
Supportive, team-focused work environment
Casual work environment with 8-4:30 office hours.
Company
Integrated Insurance Solutions of Massachusetts
Our mission is to raise the bar on what you expect from your insurance broker.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
D
Derek Schultz
President & CEO
B
Brian Robillard
Vice President of Operations
Company data provided by crunchbase