Arizona State University · 3 hours ago
Administrative Operations Specialist
Los Angeles, CA
Full-time
Onsite
Mid Level
$24.76/hr - $33.65/hr
3+ years expArizona State University is a leading institution in higher education, dedicated to academic excellence and inclusive access. The Administrative Operations Specialist will provide a range of administrative and operational support to center staff, faculty, and students, ensuring the successful delivery of educational programs and maintaining detailed records.
EducationNon ProfitUniversities
Responsibilities
Provides general administrative and operational support to center staff, faculty and students
Perform tasks contributing to online and in-person program deliveries, including participant registration, digital platform setup & maintenance, materials shipping, print orders and digital file organization, compile and distribute evaluation data, provide support to Program Managers, Curriculum Coordinator and Business Operations
Attend internal meetings; contribute to discussions and provide operational perspective and support
Utilize tools to capture program data such as the CRM application, digital portal, templates, etc. Coordinate select online programs from end-to-end
Routinely manage Outlook calendar and maintain commitments. Interface with varied levels of faculty and staff
Tackle special projects such as data cleanup, research and data reporting
Coordinates activities of subordinates
Maintains a variety of records requiring classification and compilation of varied information
Drafts correspondence; answers questions or complaints and makes adjustments within established limits
Serves as a primary reference source for function to assist departments and employees in resolving discrepancies or procedural problems utilizing knowledge of specialized function; responds to technical administrative questions ensuring necessary follow-up is performed
Reviews reports and printouts to identify and trace source of error and make necessary corrections; performs technical or complex verification and reconciliation activities
Ensures office staff are informed of new or revised procedures and any pertinent information regarding assigned function(s); updates related policy/procedure manuals
Checks, reviews or prepares records, reports, forms or other documents of various kinds pertinent to assigned function(s); personally investigates complicated problems or errors
Plans and prioritizes workload to meet set deadlines
Manages processes all relevant personnel data and prepares packet/reports
Manages confidential personnel files in accordance with the university/ABOR policy
Manages the distribution of offer letters, notice of appointments, renewals and other personnel correspondence for signature to ensure timely completion and distribution
Manages academic personnel and faculty searches from preparation of hiring plans through on-boarding in coordination with the Dean’s Office
Manages academic personnel and faculty annual evaluations from preparation through on-boarding in coordination with the Dean’s Office
Manages faculty promotion and tenure process from preparation through on-boarding in coordination with the Dean’s Office; and manages external communications with reviewers
Manages new faculty hire onboarding and training
Works with the Director to design comprehensive guides and conduct presentations on personnel processes to various groups
Implement processes related to academic affairs across two campus locations (LA & Phoenix) and Online including course overrides, degree substitutions, admin proxy requests, and academic record changes
Other duties as assigned
Qualification
Required
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved
Preferred
Skill in both verbal and written communication
Skill in a wide variety of administrative functions including calendaring, scheduling and word processing
Skill in tact and diplomacy and in maintaining effective working relationships
Skill in assisting with a wide range of topics, including confidential and sensitive information
Skill in organizing work of self and others
Skill in recording and compiling material for reports
Knowledge of University policies and procedures
Knowledge of University systems and software such as Salesforce, Peoplesoft, Workday, etc
Knowledge of organizational practices
Knowledge of Microsoft Office applications including email, spreadsheets, presentations and documents
Knowledge of cloud storage solutions including Google Drive and Dropbox
Ability to work effectively in an environment subject to tight deadlines and potentially conflicting priorities
Benefits
Comprehensive package of affordable benefit plans and programs
Access to world-class educational opportunities at deeply discounted rates
ASU's total compensation estimator shows the approximate value of your overall compensation
Flexible work options
Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times.
Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location.
Company
Arizona State University
Arizona State University is a public research university offers undergraduate, graduate, and professional programs across various fields.
10001+ employees
H1B Sponsorship
Arizona State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (206)
2024 (159)
2023 (202)
2022 (158)
2021 (102)
2020 (91)
Funding
Current Stage
Late StageTotal Funding
$75.57MKey Investors
US Department of EnergyU.S. Department of Energy Office of ElectricityAmeriCorps Public Allies
2025-01-21Grant· $11.2M
2024-08-28Grant· $1M
2024-07-09Grant· $0.27M
Leadership Team
Philip Regier
University Dean for Educational Initiatives and CEO of EdPlus at ASU
Ara Austin
Clinical Assistant Professor
Recent News
2026-01-22
GlobeNewswire
2026-01-20
Company data provided by crunchbase