Nightfall AI · 5 hours ago
Technical Solutions Consultant
United States
Full-time
Remote
Mid, Senior Level
$130K/yr - $160K/yr
4+ years expNightfall AI is an AI-native platform focused on data loss prevention and insider risk management. The Technical Solutions Consultant is responsible for deploying and optimizing Nightfall’s platform for enterprise and mid-market customers, ensuring effective onboarding and support while delivering customized solutions and training.
AnalyticsArtificial Intelligence (AI)Cloud Data ServicesData Center AutomationMachine LearningSaaS
Responsibilities
Lead customer deployments and onboarding engagements, including endpoint rollout, SaaS integrations, policy configuration, and detector setup
Design and implement custom policies and detectors aligned to customer use cases and compliance requirements
Deliver administrator training, investigation workshops, and enablement sessions
Build and support custom technical solutions, including API integrations, SIEM/SOAR connectors, migrations, and one-off configuration work
Install, configure, and integrate the Nightfall platform within complex customer environments, including access controls and encryption
Perform policy tuning, performance optimization, and capacity planning as customer environments evolve
Conduct recurring health checks to reduce alert noise, improve detection accuracy, and maintain long-term deployment health
Act as a senior escalation point for complex or high-severity technical issues, owning problems through resolution
Troubleshoot advanced issues related to policy logic, false positives/negatives, integrations, and AI-driven detections
Partner closely with Engineering and Product to diagnose issues, provide clear repro steps, and drive platform improvements
Collaborate with Customer Success, Sales, and Solutions Engineering to support adoption, renewals, and expansion
Qualification
Required
4+ years of experience in a Technical Support, Professional Services, Solutions Consultant, or Customer Engineering role in B2B SaaS
Hands-on experience with security or data platforms such as DLP, SIEM, SOAR, CASB, or cloud security solutions
Strong troubleshooting skills and comfort working with APIs, integrations, logs, and SaaS/cloud architectures
Ability to communicate complex technical concepts clearly to security, IT, and engineering stakeholders
Experience managing multiple customer engagements or projects concurrently
Strong written and verbal communication skills and a customer-first mindset
Preferred
Experience with AI/ML-driven security tools or data classification platforms
Familiarity with AWS, GCP, or Azure environments
Experience working in a high-growth or startup environment
Company
Nightfall AI
Nightfall AI the AI-native, all-in-one data loss prevention platform.
51-200 employees
H1B Sponsorship
Nightfall AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (5)
2022 (3)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$60.3MKey Investors
WestBridge Capital
2022-08-10Series B· $40M
2019-11-07Series A· $20.3M
2018-11-26Seed
Leadership Team
Rohan Sathe
Co-Founder & CEO
Isaac Madan
Co-Founder & President
Recent News
baincapitalventures.com
2026-01-20
Venrock
2025-12-23
Company data provided by crunchbase